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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join our email list and we will keep you "in the know."

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Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

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Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

  • Posted in: Open Forum

    As a five-doctor practice situated in a highly transient area with a loyal clientele dating back to 1999, our priority has always been to provide the best possible care for our clients and their beloved pets. We've always strived to offer convenience ...

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    RE: Exam Room Flow

    Posted in: Open Forum

    We are a 4.5 DVM small animal GP with 6 exam rooms (1 being a dedicated cat room). Appointments are usually scheduled for 30 minutes. CSR greets and checks client in. Tech loads the room and gets hx and vitals (and reviews a treatment plan for wellnesses ...

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    RE: Exam Room Flow

    Posted in: Open Forum

    For those of you who have the pets taken in back to get samples, do tnt or a/g - are you presenting treatment plans / estimates? Do you have them signed before they even see the doctor? Thank you. Jennifer Garcia, CVPM, LVT Practice Manager ...

  • Posted in: Open Forum

    Hi Jessie, In addition to John's questions, I also wonder when the technicians ask the medical director about the newer DVM's practices, does the MD question the practices or validate the medicine? Is it a case of the newer DVMs are just practicing ...

  • Posted in: Open Forum

    I'll be following this discussion-we also use WhentoWork, but our annual subscription will jump to $1200 for 100 employees in October & that's not something we can justify...I look forward to any/all suggestions. ------------------------------ Rachel ...

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    RE: Immature Doctor

    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous I feel for your situation as we were just in that at the practice I work at. It finally came to a head and the DVM left and the overall feel at the practice is better. We're in the recovery ...

  • Posted in: Open Forum

    American Profit Recovery. After 30 days, we submit into their "Teir 1" program which includes a few friendly letters that they can remit payment to the hospital. After a set amount of time with no payment, we have the option to move to "Teir 2" and affect ...

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    RE: V-trays

    Posted in: Open Forum

    Hi Joanne, Would you mind clarifying what kind of equipment you are referencing? Do you mean the trays inside surgery tables? Thank you, Stacey ------------------------------ Stacey Carlisle, BS, LVT Practice Manager Veazie Veterinary Clinic Veazie, ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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