I was wondering how everyone is processing collections accounts and who they are using? Our previous company is no longer servicing our needs and I am looking for a new vendor. We don't have a ton of outstanding bills but the ones we do are usually ...

In short, the Imagyst is a bit of a mixed bag. We are a small animal GP and have two. It was originally marketed to us for fecals, and we have found it to be very cumbersome for that purpose. The AI isn't correct (missing parasites, or deciding what is ...

#1 is tough - I feel that a lot depends on the person and their personality. How do they approach issues in their own lives? #2 - That one is one I have experienced in different offices as both the staff member and the manager. One thing that I ...

I agree with Katie and Melissa. Consumer behavior has to be respected by any business that wants to remain competitive and it is going to change over time. I oversee 3 practices. The number of prescription requests from outside pharmacies is continuing ...

Jason, Would you mind sharing the document you print out that you give to clients who still come to pick up a written script? ------------------------------ Jami Jacobson Practice Manager The Hometown Veterinarian Marshown IA 641-758-3333 ...

Like B12? We put those under injection cost/revenue. OTC I reserve for nutraceutical type stuff. ------------------------------ Devon Cunningham, LVT Practice Manager Harmony Hill Animal Hospital ------------------------------

I've attached ours, and then we have another binder with more standard "checklist" type cleaning schedules based on our needs that go into more detail. ------------------------------ Devon Cunningham, LVT Practice Manager Harmony Hill Animal Hospital ...

At Jennifer, you stated you call them out in the moment. Are you pulling them to the side or addressing them wherever they are in that moment? I only ask as I am trying harder here as well. My issue is the whole in private is so difficult. It's frustrating! ...