From the Manager's Bookshelf - Whale Done!
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       From the Manager's Bookshelf

Book Title: Whale Done!

Author: Ken Blanchard, Thad Lacinak, Chuck Thompson, Jim Ballard

Year Published: 2002

 Helpful to: Anyone who works with people

Brief Review: What do your people at work and your spouse and kids at home have in common with a five-ton killer whale?  Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld.  In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive.  He shows how using the techniques of animal trainers-specifically those responsible for the killer whales of SeaWorld-can supercharge you effectiveness at work and home.

When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives.  Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior-all of which make these extraordinary performances possible.  Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships.  He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right).

In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people.  These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed to their spouses in their happier and more successful personal lives.

Reviewers Comments: The Power of Positive Relationships.  Be more effective at work and at home.  Create an environment of success.                           Becky Zane, VPI Field Educator


From the Manager's Bookshelf is a member service of the Veterinary Hospital Managers Association, Inc. (VHMA) The resources and/or publications contained in From the Manager's Bookshelf are for informational purposes only. The views and opinions expressed by member reviewers are not those of VHMA. The VHMA does not seek to endorse or promote these resources and/or publications and does exercise any responsibility over the content. VHMA does not accept liability due to errors and omissions. 

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