7:00 a.m. - Continental Breakfast and Registration
8:00 a.m. - Welcome and Introduction
9:00 a.m. - 12:00 noon - Classroom Work
Understanding the Fundamental Building Blocks to Successful Relationships
Focus on Successful Manager/Owner/Leader Relationships – What do owners need from their Practice Managers?
12:00 noon - Lunch Break
1:00 - 4:00 p.m. - Classroom Work
Focus on Successful Manager/Team Member Relationships – Learn how to build individual relationships that create a more cohesive team.
Focus on Successful Manager/Client Relationships – Learn about building customer loyalty.
Pulling it All Together
4:00 p.m. - Wrap Up