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EASTERN TIME ZONE |
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Speaker sessions will be recorded and made available to registered attendees for up to two months following the conclusion of the conference. Roundtable Discussions, Career Panel and Software User Groups will not be recorded.
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| WEEK 1 |
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| Tuesday, September 1 |
Program |
Speaker |
CEU |
| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:00 pm |
The Truth About Pricing (It's Not About the Cookie) |
Melina Palmer |
1 |
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sponsored by:
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| 2:00-2:10 pm |
Break |
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| 2:10-3:10 pm |
The Economics of Competition in Veterinary Services
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Roger Haston, Ph.D |
1 |
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sponsored by:
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| 3:10-3:30 pm |
Break |
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| 3:30-4:30 pm |
OSHA Administrative Requirements |
Philip J. Seibert, Jr., CVT |
1 |
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sponsored by:
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| Thursday, September 3 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:30 pm |
Alphabet Soup: A Guide to the ABC's to Employment Laws (30 min Q&A session)
sponsored by:
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Tim Davis |
1.5 |
| 2:30-2:40 pm |
Break |
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| 2:40-3:40 pm |
What it Means to Pay a Living Wage
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Darren Osborne, MA |
1 |
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sponsored by:
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| 4:00-5:00 pm |
Empathetic Exhaustion
Presented by Elanco |
Heidi Hulon, DVM |
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| WEEK 2 |
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| Thursday, September 10 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:30 pm |
Envision, Execute, and Experience – Creative Strategy for the 21st Century |
Ed Goodman |
1.5 |
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sponsored by:
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| 2:30-2:40 pm |
Break |
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| 2:40-3:40 pm |
Using the VHMA Compensation and Benefits Survey to Win in a Competitive Job Market sponsored by: |
Darren Osborne, MA |
1 |
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sponsored by:
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| 4:00 pm |
VHMA Annual Membership Meeting |
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| Friday, September 11 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:00 pm |
Roundtable Discussions - Human Resources
(reserved seating)
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1 |
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sponsored by:
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| 2:00-2:10 pm |
Break |
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| 2:10-3:10 pm |
Roundtable Discussions - Finance
(reserved seating)
sponsored by:
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1 |
| 3:10-3:20 pm |
Break |
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| 3:20-4:20 pm |
Cornerstone Software User Group |
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1 |
| 6:00-7:00 pm |
CVPM Happy Hour & Roundtable Discussion (reserved seating, CVPM Members only) |
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1 |
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| WEEK 3 |
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| Tuesday, September 15 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:00 pm |
Crisis or Crossroads? Understanding What Credentialed Veterinary Technicians Bring to the Practice |
Leslie Boudreau, RVTg, BASVT, CVPM, PHR, PHRca |
1 |
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sponsored by:
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| 2:00-2:10 pm |
Break |
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| 2:10-3:10 pm |
Trends in Veterinary Licensure Impacting your Practice |
Jim Penrod, CAE, FASLA |
1 |
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sponsored by:
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| 5:00-6:00 pm |
Let's Talk Benchmarks...during Happy Hour!
Presented by VetSuccess |
Sheri Gilmartin, CVT and Esther Fraser |
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| 6:00 pm |
CVPM Informational Webinar |
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| Thursday, September 17 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:00 pm |
Managing Up Techniques for Surviving (and Thriving) with the Dreaded “Difficult Boss” |
Dana Brownlee |
1 |
| 2:00-2:10 pm |
Break |
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| 2:10-3:10 pm |
Customer Loyalty Does Not Mean Exclusivity |
Kimberly Ness |
1 |
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sponsored by:
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| 3:10-3:20 pm |
Break |
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| 3:30 pm |
CVPM Annual Membership Meeting |
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| 7:00 - 8:00 PM |
The Big Picture: How Payment Options Help Practices Weather a Recession and Boost Compliance
Presented by VitusVet |
Karen Felsted, CPA, MS, DVM, CVPM, CVA and Mark Olcott, DVM, MBA |
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| Friday, September 18 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:00 pm |
Roundtable Discussions - Marketing
(reserved seating) |
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1 |
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sponsored by:
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| 2:00-2:10 pm |
Break |
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| 2:10-3:10 pm |
Career Panel |
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1 |
| 3:10-3:20 pm |
Break |
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| 3:20-4:20 pm |
AVImark Software User Group |
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1 |
| 4:20-5:20 pm |
ImproMed Software User Group |
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1 |
| 6:00-7:00 pm |
CVPM Happy Hour & Roundtable Discussion (reserved seating, CVPM Members only) |
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1 |
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| WEEK 4 |
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| Tuesday, September 22 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:30 |
Workplace Restrictions and Accommodations (30 min Q&A session) |
Tim Davis |
1.5 |
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sponsored by:
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| 2:30-2:40 pm |
Break |
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| 2:40-3:40 pm |
Financial Statements Deep Dive - Identifying and Diagnosing Variances |
Terence O'Neil, CPA, CVA |
1 |
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sponsored by:
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| 4:00-5:00 pm |
Moving Forward: Practice Growth and the Important Role of Preventive Care
Presented by IDEXX |
Elizabeth Helter, DVM, CVPM |
1 |
| Friday, September 25 |
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| 10:00 am - 1:00 pm |
Exhibit Hall Hours |
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| 1:00-2:00 pm |
Roundtable Discussions - Practice Operations
(reserved seating) |
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1 |
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sponsored by:
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| 2:00-2:10 pm |
Break |
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| 2:10-3:10 pm |
Roundtable Discussions - Technology
(reserved seating) |
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1 |
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sponsored by:
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| 3:10-3:20 pm |
Break |
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| 3:20-4:20 pm |
eVetPractice Software User Group |
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1 |
| 4:20-4:30 pm |
Break |
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| 4:30-5:30 pm |
What You Need to know about your hospital Data and Security
Presented by Animal Care Technologies |
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| 6:00-7:00 pm |
CVPM Happy Hour & Roundtable Discussion (reserved seating, CVPM Members only) |
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1 |