Susie Crockett, CVPM
Susie began her veterinary career as a receptionist in 1999 for a two-facility practice while attending Purdue University. Susie was then trained to take over Office Manager duties at the satellite location for the practice, eventually becoming the Practice Manager for Paw Prints Animal Hospital, an independent AAHA Accredited veterinary practice with full-service boarding and grooming. Susie graduated from Purdue University in 2006 with a Bachelor of Science Degree in Organizational Communication. She had a passion for Human Resources, particularly hiring and staff development.
After relocating to Indianapolis, Susie became the Practice Manager at Eagle Creek Animal Clinic. She quickly became active in the Veterinary Management Association of Indiana (VMAI). Susie became a board member of the VMAI, holding positions as Vice President in 2011 and President in 2012. In 2014, Susie took on the position of Human Resource Director at IndyVet Emergency and Specialty Hospital, a 24-hour emergency, and referral practice with a team of over 60 members. She also helped oversee their associated general practice, 30th Street Animal Hospital.
Susie now works with Noah's Animal Hospitals. She began as a Practice Manager for two of their general practices and one emergency and specialty center. She is currently the Director of Practice Management for the entire company, overseeing the management and leadership of nine hospitals, representing general practice, emergency, specialty, and low-cost models. Susie joined the Veterinary Hospital Managers Association (VHMA) in 2008. She earned her CVPM designation in 2009. She served on the Membership Committee and was a member of the 2013 Special Education Task Force. Susie has been a member of the CVPM Board since 2011 and is currently the Chair of the DEI Task Force.
Susie finds staff development, team involvement, and practice cultures are her favorite areas of Veterinary Management.
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