Webinar - Using Your Data Collection Strategically
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When: Thursday, June 21, 2018
1:00 pm to 2:00 pm ET
Where: United States

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How often in our busy lives as managers do we run all our monthly reports, glance at them, and then file them away? In this program, we will look at ways to utilize our compiled reports to strategically review how our initiatives are working, how our marketing plans are performing, and ways to share with our team our progress. 

Guest speaker Lisa Yackel, CVPM, PHR, SHRM-SCP will discuss the advantage of building strategies and tactics based on our numbers and data. Creating ways to monitor forward booking, bonding rates, and net gain/loss of patients help our hospitals financially. We will look at how data can help us quickly audit our reminder systems and their effectiveness, as well as plan staffing levels. Throughout the webinar presentation we will see how the reports and data can be a tool for holding our team accountable to our hospital’s goals and making accountability part of your hospital’s culture. 

This presentation will help you find better ways to utilize your data to analyze your strategic plans for your hospital. 

Speaker: Lisa Yackel, CVPM, PHR, SHRM-SCP
Over 40 years ago, Lisa started her veterinary career in the kennel. She went on to become a non-certified technician and then a Practice Manager. In 1994 she became one of the first Certified Veterinary Practice Managers (CVPM) and in 2004 became a Professional in Human Resources (PHR). For 26 years, Lisa was the Hospital Administrator at Case Veterinary Hospital in Savannah, Georgia. She is now a part-time consultant, speaker and online instructor/writer for VetSupport. Lisa is passionate about helping those in this wonderful career to grow and thrive. She was a CVPM Board member for fifteen years. Lisa credits the VHMA with being a driving force in helping her be a success in veterinary medicine. Lisa is a “River Rat” and loves being on the water, waterskiing, and entertaining others in the river home she shares with her husband of 38 years and her Cairn Terrier mix. Her husband, son, daughter-in-law and grandson share her love of the river and boating is a family affair. She is active in her church as an Elder and loves all things in the home improvement category.



VHMA Members - Free
Non-Members - $30

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