WEBINAR: Helping Your Staff Talk About Money
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When: Thursday, April 7, 2016
1:00 - 2:00 pm EST
Where: United States

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Discussing financial matters with clients is not always easy, and it certainly does not always come natural for many of our team members. Being comfortable with financial discussions takes practice, and, if done well, can greatly increase patient care. This talk will give you discussion points that will help your team members to learn to traverse these important conversations.

Speaker: Cassy Timken, BS, CVPM, CCRA
Cassy Timken has worked in the veterinary field since she was 15. Since 1995, she has worked at the Tampa Bay Veterinary Medical Group as the practice administrator. Cassy has a Bachelor’s degree in Chemistry. Cassy has been a member of VHMA since 2001 and served on the Board of Directors for two years. She earned her Certified Veterinary Practice Manager (CVPM) designation in 2005 and her Certified Canine Rehabilitation Assistant designation in 2008. She has been the co-chair of the Bay Area Managers Network Group in Tampa for 10 years and is a past adjunct professor for Webster Veterinary University.

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