WEBNAR:
Telehealth in the Trenches - A Discussion of Real-World Implementation & OutcomesThursday, June 18, 2020
1:00 PM - 2:00 PM ET
This webinar will present the telehealth implementation experiences from two different veterinary practices, specifically focusing on how telehealth was implemented, the obstacles that they encountered, and the positive outcomes post-implementation. Attendees will learn best practices for implementation, practical Dos and Don'ts, and how to use remote patient monitoring (RPM) to create new revenue streams. Areas covered include telehealth tools, modalities, implementation techniques, and use cases. At the conclusion of the program, attendees will leave with an understanding of how to get started and how best to use telehealth in their practice.
Moderator: Bruce L. Truman
Bruce Truman is a companion animal health business executive specializing in PetTech. His areas of expertise are veterinary telehealth, business development, companion animal healthcare informatics, and emerging digital technologies. He is Vice President for BabelBark and serves in an advisory board capacity for the following PetTech companies: NAVC Retriever, a veterinary recruiting app; SimplyDONEsocial, a veterinary social media platform and FIDU, a primary care to boarded specialist telehealth solution. He is a founding member of VVCA - the Veterinary Virtual Care Association. Bruce is a past president of VetPartners.org and a member of the CATalyst Council board.
Panelists:
Elizabeth Fritzler, DVM, CVPM (Cascade Heights Veterinary Center - Seattle, WA)
Elizabeth knew she wanted to be a veterinarian when she was five and was given a book about animal doctors. She began volunteering in clinics when she was in the seventh grade and never considered anything else. She graduated with her DVM degree in 1991 and initially was an equine practitioner. She switched to exclusively small animal practice in 1994 and joined Lien Animal Clinic as an associate in 1996. In 1999 she purchased the practice with her husband, also a DVM. For the next 20 years, she served as the Hospital Administrator and CFO while continuing to practice medicine part-time. They grew the practice from two and a half doctors to eight doctors, built a new facility, and greatly expanded the staff and services offered. In 2018, they sold the practice to a corporate consolidator. In 2016, they partnered with an associate from Lien to start Cascade Heights Veterinary Center. They purchased an old law office and remodeled the building. Currently, she is responsible for much of the practice management and occasionally fills in as a relief doctor. She completed the Certificate in Veterinary Practice Administration from Purdue University’s Veterinary Management Institute in 2006 and in 2008 earned the Certified Veterinary Practice Manager (CVPM) certification designation. She serves on the VHMA Board of Directors and is the VHMA Board Liaison to the CVPM Board.
TD Steward, MS, RVT (Vetinex, LLC)
Taylor has 12 years’ experience as a technician and practice manager and is currently managing and consulting for four practices in the DFW and Houston, TX areas.
Cost: Free
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