Put Me in Coach! Developing Your Leadership Team
Wednesday, June 10, 2020
1:00 PM - 2:00 PM EST
Owners and managers often get so caught up working in the practice---either covering a shift on the floor or completing necessary projects such as payroll or inventory--- and seldom have time to work on the practice. Developing leadership within the practice requires delegating tasks, which will free owners and managers to spend time on strategic duties.
Identifying team members with the potential to take on these tasks can be challenging. The session will highlight:
Who: Who is a potential leader?
How: How should leaders be developed and trained?
What: What are the tasks and duties a leader should address?
Once a leadership team is formed, ensuring that the leadership team is functional is the next hurdle. The five common team dysfunctions and strategies for overcoming each will be discussed. The session will wrap up with takeaway ideas for implementing a successful leadership team in a veterinary practice.
Objective: To equip owners, managers, and supervisors with the tools and insights to transition staff from employees to leaders and to identify potential leaders---especially those who are not obvious candidates---and develop their skills, while ensuring staff functions effectively individually and as part of a team.
Guest Speaker: Andrea Crabtree, CVPM, SPHR, PHRca
Andrea is a Southern California native and was raised in San Dimas. She graduated from Cal Poly Pomona with a BS in Animal Health Science in 2004 and earned the Certified Veterinary Practice Manager (CVPM) credential in 2011. She earned her California Professional in Human Resources (PHRca) in 2017 and accomplished her Certification as a Senior Professional in Human Resources (SPHR) in 2019. In January of 2016, Andrea received the Southern California VMA Paraprofessional of the Year Award. She is currently the owner of FurPaws Consulting in Orange, CA where she works with practice owners and hospital managers to develop their teams and expand and develop their businesses.
When Andrea is not involved in the veterinary practice, she can be found speaking at local SoCal veterinary events, doing what she loves - teaching, coaching, and training. She has presented at The North Orange County, South Orange County, Los Angeles - South Bay, and San Diego Managers Group Meetings, as well as California Veterinary Specialist Veterinary Spring Forum. She has lectured at the VCA AVCC Annual Wet Lab, ASEC's Annual Symposium, and the FurPaws Training Symposiums. She has also published in Veterinary Team Brief. Her passion for veterinary medicine also keeps her busy with Southern California VMA events and the Manager's Group in Orange County she co-founded. She is a member of Southern California VMA, VHMA, and VetPartners.
Cost: FreeTo ensure the best possible experience for all attendees, we have established some basic rules for event participation. The goal is to preserve a climate that encourages civil and professional dialogue, VHMA reserves the right to suspend or terminate access to VHMA events for anyone who violates these rules.