It’s All About the Job
Wednesday, January 8, 2020
1:00 PM - 2:00 PM EST
This presentation dives into the different aspects of individual jobs within the veterinary practice, focusing on five areas – job analysis, description, reviews, enlargement, and enrichment.
Learn how to create accurate job descriptions that allow management and team members to hold employees accountable for specific duties. Conduct regular employee reviews to provide feedback and counseling that promote growth. Keep employees engaged through job enrichment to stimulate and support employee development and prevent turnover. Establish the foundation of each position by outlining and conveying management expectations through clear written and oral communications.
Objective: To help practice owners, managers, and supervisors develop a consistent understanding of positions within the organization to clearly establish job responsibilities boundaries, help employees identify a plan for career growth and advancement, and contribute to the overall growth of the organization.
Guest Speaker: Andrea Crabtree, CVPM, SPHR, PHRca
Andrea is a Southern California native and was raised in San Dimas. She graduated from Cal Poly Pomona with a BS in Animal Health Science in 2004 and earned the Certified Veterinary Practice Manager (CVPM) credential in 2011. She earned her California Professional in Human Resources (PHRca) in 2017 and accomplished her Certification as a Senior Professional in Human Resources (SPHR) in 2019. In January of 2016, Andrea received the Southern California VMA Paraprofessional of the Year Award. She is currently the owner of FurPaws Consulting in Orange, CA where she works with practice owners and hospital managers to develop their teams and expand and develop their businesses.
When Andrea is not involved in the veterinary practice, she can be found speaking at local SoCal veterinary events, doing what she loves - teaching, coaching and training. She has presented at The North Orange County, South Orange County, Los Angeles – South Bay, and San Diego Managers Group Meetings, as well as California Veterinary Specialist Veterinary Spring Forum. She has lectured at the VCA AVCC Annual Wet Lab, ASEC’s Annual Symposium, and the FurPaws Training Symposiums. She has also published in Veterinary Team Brief. Her passion for veterinary medicine also keeps her busy with Southern California VMA events and the Manager’s Group in Orange County she co-founded. She is a member of Southern California VMA, VHMA, and VetPartners.