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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join our email list and we will keep you "in the know."

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The VHMA Career Center

Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Education

A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

Certification

Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

  • Profile Picture

    Wright stains

    Posted in: Open Forum

    Been in the industry for too many years to count, and during that time we have always had our Wrights stain in Coplin jars, with clothepins at the site to keep people's fingers from getting stained. We had a staff meeting yesterday that I had to miss ...

  • Profile Picture

    RE: Collections Company

    Posted in: Open Forum

    We have used American Profit Recovery for years and have been happy with the overall results. Obviously we don't get 100% back of the accounts we turn over to them, but enough to make using them worthwhile. We pay a flat rate (with I think a three year ...

  • Posted in: Open Forum

    We got one a few weeks ago. I agree that it's mixed at this point. Our vets are from different backgrounds so we had a bit of a learning curve figuring out what they needed to get comfortable with it. We ended up doing a zoom with our vets and their technical ...

  • Posted in: Open Forum

    Acupuncture, laser, and old dog appts are great in that type of space as well. Buy a ruggable or similar so the floors aren't slippery and easy to clean. Also a great place for sx and drop off discharges so you aren't tying up an exam room. ------------------------------ ...

  • Profile Picture

    Collections Company

    Posted in: Open Forum

    I was wondering how everyone is processing collections accounts and who they are using? Our previous company is no longer servicing our needs and I am looking for a new vendor. We don't have a ton of outstanding bills but the ones we do are usually ...

  • Posted in: Open Forum

    In short, the Imagyst is a bit of a mixed bag. We are a small animal GP and have two. It was originally marketed to us for fecals, and we have found it to be very cumbersome for that purpose. The AI isn't correct (missing parasites, or deciding what is ...

  • Profile Picture

    RE: Change of Culture

    Posted in: Open Forum

    #1 is tough - I feel that a lot depends on the person and their personality. How do they approach issues in their own lives? #2 - That one is one I have experienced in different offices as both the staff member and the manager. One thing that I ...

  • Posted in: Open Forum

    I agree with Katie and Melissa. Consumer behavior has to be respected by any business that wants to remain competitive and it is going to change over time. I oversee 3 practices. The number of prescription requests from outside pharmacies is continuing ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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