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The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Recent Discussions

  • Posted in: Open Forum

    American Profit Recovery. After 30 days, we submit into their "Teir 1" program which includes a few friendly letters that they can remit payment to the hospital. After a set amount of time with no payment, we have the option to move to "Teir 2" and affect ...

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    RE: V-trays

    Posted in: Open Forum

    Hi Joanne, Would you mind clarifying what kind of equipment you are referencing? Do you mean the trays inside surgery tables? Thank you, Stacey ------------------------------ Stacey Carlisle, BS, LVT Practice Manager Veazie Veterinary Clinic Veazie, ...

  • Posted in: Open Forum

    Since Katherine is my practice manager, I will reply for her :) We do not have an actual integration with Plumbs ( we use Shepherd). I didn't even know they were integrating with some PIMS! I will keep an eye out to see if Shepherd does soon. We just ...

  • Posted in: Open Forum

    I would check with your state for prescribing laws. It may be illegal to charge for an rx, so you may have to be very careful on how you word it OR may not be able to do that at all. ------------------------------ Kelly Cooper owner Clifton Park Veterinary ...

  • Posted in: Open Forum

    The problem is, it probably will be delayed indefinitely as numerous parties ( Chamber of Commerce, others) go to court over it. ------------------------------ Kelly Cooper owner Clifton Park Veterinary Clinic Ballston Lake NY 518-877-7481 cpdoc@me.com ...

    1 person recommends this.
  • Posted in: Open Forum

    Attached is the Controlled Substances Review from NYSVMS from last year ( I think). If you go to slide 40 you get into prevention and the slides are based on NYS and have the links to the NYS BNE sites that have the requirements. You may have to actually ...

  • Posted in: Open Forum

    We also use WhenToWork and I just got the renewal notice yesterday. Wow, that is a big increase for sure! I also would be interested in an alternative that has similar functionality to this program. ------------------------------ Leigh Myers, CVPM ...

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    RE: Exam Room Flow

    Posted in: Open Forum

    Our flow: CSR checks p in and advises O which room to wait in. Then calls to team that DVM x has appt in rm y. Tech/assistant assigned to DVM x reviews record for accuracy of reason for visit. Enters room, confirms reason for visit. Gathers hx and if ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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