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VHMA Develops Job Framework Resource

Monday, February 26, 2018   (0 Comments)
Posted by: Christine Shupe
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Customizable veterinary management job descriptions make hiring more efficient


The Veterinary Hospital Managers Association (VHMA) has created a job template for veterinary practice management professionals that streamlines the process of developing accurate job descriptions. The framework allows the description to be branded, edited, and personalized for each management position and offers information essential to understanding the scope of the job and the general nature and level of work performed by job holders.


VHMA Executive Director Christine Shupe, CAE, explained, “The VHMA’s commitment to the field of practice management has inspired the creation of general descriptions for various management positions within a veterinary hospital. No two individuals are the same and no two veterinary practices are the same; however, this tool can assist any practice in developing a job description applicable to the role of the manager(s) for their specific practice. The job description must be precise to be useful. The more thorough, the description the better the outcome for the practice and the management professional.”


Using the Job Tool


Differentiating among the three levels of practice management---Veterinary Hospital Office Manager, Veterinary Practice Manager and Veterinary Hospital Administrator---can be difficult. Each level builds upon the knowledge and skills. The tool lends clarity to the unique aspects of each level.


Included in the resource are the typical tasks and duties, as well as the average number of minutes per week managers spend on those tasks, for each of the three levels of veterinary practice management professional.


The VHMA regularly conducts practice analysis studies to identify the specific responsibilities required and the skills and knowledge needed to perform these responsibilities. Detailed task lists contained in the resource identify the most relevant and important duties for the three veterinary practice management jobs addressing Human Resources, Law and Ethics, Marketing & Client Relations, Organization of Practice and Financial Management.


The job of veterinary practice management professional is multi-faceted and requires many different behavioral competencies for success. Thirteen competencies emerged as essential and highly important for any management professional. These competencies are included in the resource.


The document contains two essential sections. The Job Framework, which includes information about background and qualifications and the Job Description that can be branded and edited to correspond to the specific requirements of a practice.


You can find the free VHMA Job Tool here.


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