Hi Kristin, First off: disclaimer that I am not a lawyer, this is just my opinion on the matter! Veterinary clinics are generally not subject to HIPAA because this body of law is targeted at human healthcare services. Nonetheless, there are some ...

Hi Nicholas. I would love to have your contacts information .. we are in WA state so probably not the right person but a good person to start with. Thanks. ------------------------------ Jennifer Garcia, CVPM, LVT jgarciacvpm@gmail.com ----- ...

I use CE as my raise structure. Everyone has access to earning up to $1.50 per year, 10 cents per CE hour. For each hour they have to make a 3 minute video explaining what they learned and how we can implement it at the clinic. It's a double dip for ...

I delegate this to my team leads. Some staff don't need down time CE, for example myself. I get enough out of the clinic, or over lunch webinar CE that I don't need extra. But assistants and CSRs don't get that out of clinic CE. They can do it when they ...

As of now, we haven't dedicated specific days or times in the schedule for staff to complete CEs; it's seen more as a downtime task along with other cleaning and side work. I'd like to better prioritize the team completing their CE hours as described ...

If I feel as though I can't trust an employee, let alone a lead position, I would highly consider moving straight toward termination or at the very least a demotion. If I can't trust you as a member of this team, I certainly can't trust you to lead the ...

What platform/system are you using to request google reviews? I would ideally like to find a way to automate review request text messages an hour after checkout for client's that come in for a wellness visit. ------------------------------ Tara Oram ...

Hi! We recently crawled out of the 1900's when the radio in our treatment room finally died and was replaced with an EcoDot... Since the doctors record their AI Scribe in the same room, the concern came up regarding having an EcoDot in the hospital in ...