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    Advancing Managers, Transforming Practices

    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

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      RE: Online Pharmacy

      Posted in: Open Forum

      We switched from Covetrus/VFC to Blue Rabbit/Wedgewood in 2024. Overall they have been great, especially their customer service. ------------------------------ Valerie Papuga, CVBL Practice Manager Evanston Animal Hospital valerie@evanstonanimalhospital.com ...

    • Posted in: Open Forum

      We've been using EdQuest for the past few years since we're VGP members. ------------------------------ Valerie Papuga, CVBL Practice Manager Evanston Animal Hospital valerie@evanstonanimalhospital.com ------------------------------

    • Posted in: Open Forum

      Also from Canada. This is a great place for support and resources. Welcome Byron! ------------------------------ Jennie Blackburn Hospital Administrator Carp ON jblackburn@wcah.ca ------------------------------

    • Posted in: Open Forum

      Hi - this is a complicated situation but you can do it!!! Here are my thoughts: This is one of those moments where ignoring it is actually the higher risk choice. From an HR and leadership standpoint, you are not accusing anyone of misconduct. You ...

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      Farm Call Net Profit

      Posted in: Open Forum

      Hi, I'm setting up some new KPI for our mixed animal hospital and would love some advice on how other mixed animal practices are calculating their expense to see how much profit is for in-hospital visits and how much profit for the farm calls. ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Thank you all so much!

    • Posted in: Open Forum

      Hi! Does anyone have a client handout on anesthesia risks? We're planning to start giving clients a handout that goes over risks alongside our consent forms (the forms briefly mention risks, but don't go into detail). I've found some articles from ...

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      RE: Weave

      Posted in: Open Forum

      We used Weave when they first come out and had several pros and cons. Pros were that it integrated with our PIMS so communication was seamless. Loved that. They had an app you can use as well which is super helpful in cases of emergency shut downs or ...

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    Career Center

    Insiders' Insight - KPI Report

    • The January 2026 VHMA Insiders' Insights report indicates that veterinary practices ended 2025 with modest revenue growth driven by higher revenue per patient rather than increased demand. While overall ...

    Insiders' Insight - Mgmt Trends

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