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    Advancing Managers, Transforming Practices

    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

    Recent Discussions

    • Profile Picture

      CVOM Application

      19 minutes ago
      Posted in: Open Forum

      Hi everyone! I am currently working on getting an application in to take the CVOM certification exam. I was reading all the requirements and see that testing in April 2025! However, I have failed to find the actual due date for the applications for ...

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      Spouse Insurance

      27 minutes ago
      Posted in: Open Forum

      A new employee stated that her husband's job said that if we offer insurance, she has to take it and can not be on theirs. Is this legal? ------------------------------ Jessie Uecker Practice Manager Animal Hospital of Oshkosh Oshkosh WI 920-235-2566 ...

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      RE: 2 way texting to hospital phone number

      an hour ago
      Posted in: Open Forum

      We use Weave for phones and texting. It doesnt integrate immediately the way Rapport does (but you CAN send text messages to the patients file in Pulse). We disliked Rapport so much but Weave has been great. We also use their super easy to use app ...

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      RE: Student Loan Repayment as Benefit

      an hour ago
      Posted in: Open Forum

      Here is the IRS FAQ page: Frequently asked questions about educational assistance programs | Internal Revenue Service From question 8: While there are no specific income limits for receiving educational assistance benefits, an educational assistance ...

    • Profile Picture

      RE: VMX 2025

      an hour ago
      Posted in: Open Forum

      I will be there along with one of our practice owner and 2 of our senior techs. Has anyone noticed that the map button is missing from the main page in the app? Hopefully there's a fix for this since that's kind of an integral part. ------------------------------ ...

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      RE: Student Loan Repayment as Benefit

      an hour ago
      Posted in: Open Forum

      Yes we do this for our doctors. To save money you can manage it yourself and not have to pay any 3rd party services. You do have to get a formal Section 127 document created. I did this for about $150 at https://www.coredocuments.com/section-127-eap. ...

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      RE: VMX 2025

      an hour ago
      Posted in: Open Forum

      I will be there! I've been there numerous times since 2001. It has really grown. ------------------------------ Kelly Cooper owner Clifton Park Veterinary Clinic Ballston Lake NY 518-877-7481 cpdoc@me.com ------------------------------

    • Profile Picture

      RE: Text to pay?

      3 hours ago
      Posted in: Open Forum

      Scratchpay has text-to-pay and email-to-pay options that we utilize. Simple, easy, and a lot of clients like the convenience of it. ------------------------------ Amanda Keenan Practice Manager Center City Veterinary Hospital Philadelphia, PA 215-923-2284 ...

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    Monthly Trends Dashboard Report

    VHMA Member KPIs - YOY Change
    Revenue 9.6%
    Revenue per Unique Patient 8.2%
    Patient Visit 3.0%
    New Clients -7.8%

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    Blogs

    • ALACHUA, FL– The Veterinary Hospital Management Association (VHMA) is pleased to announce the launch of the Mark Opperman Scholarship Award Program, intended to financially support veterinary management ...

    • VHMA Insiders' Insights Commentary January 2025 Brittany Yost, CVPM, CVBL, CCFP Senior Manager, Customer Implementation and Engagement As we enter 2025, it's a great time to reflect on the trends, challenges, ...

    • Blog Entry

      Perhaps I have been exposed to too much science news lately, but something about entering 2025 sounds futuristic. It got me thinking that maybe I needed to let go of some of my comforts, embrace change, ...

    Latest News

    • The Veterinary Hospital Management Association (VHMA) is pleased to announce that Victoria Lattig and Kaitlyn Behling-Mikesell have been selected as its 2025 Emerging Leader Program Scholarship Award Winners. ...

    • Alachua, FL - The Veterinary Hospital Managers Association (VHMA) is pleased to announce that fifteen veterinary management professionals recently earned the Certified Veterinary Practice Manager (CVPM) ...

    • Blog Entry

      ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) is pleased to announce that Veteos, a video production company specializing in creating video content for veterinary practices, has joined ...

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    The VHMA's Survey of Compensation and Benefits examines the level of compensation and benefits provided to Non-DVM Staff, Associate DVMs and Veterinary Managers in North America.

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