I really like this warming pad, but idk about holding up to the rough handling part because you do have to store it flat or slightly rolled according to manufacturers so it sounds picky but so far we've had it for a year and it works great in and out ...

Avimark only tracks income not expenses. I import Avimark income into my QB to generate P&L. I use Avimark to report where all my income is coming from (exams, labs, surgery,etc) Judy Zinn, DVM Feline Specialties Tulsa OK

Hi Maria! We charge a reasonable fee above and beyond charging for services for most types of tech visits. We have a thorough protocol for what happens in a tech appointment, though. The techs cover stuff like oral care, behavior concerns, and answer ...

Sherrie I can suggest a membership to NAAVR.org - the new association for veterinary CSRs. They have monthly training webinars that are archived and focus on CSR specific topics. Also, the IGNITE Veterinary Receptionist of Excellence course is very ...

Hi David, Thank you for bringing up these points! Tracking production and determining how to fairly attribute revenue are definitely things we've been thinking about. For a little more context, we are a small, privately owned veterinary ophthalmology ...

Maria - We are in the middle of this change ourselves. We recently had a meeting with the techs and brainstormed. We determined not all tech visits would have a tech fee. Only those where it made sense such as Cytapoint or LIbrela or allergy injections, ...

Hello, Wondering if anyone has outsourced specifically the task of hiring staff (screening, interviewing an presenting the best candidates, then letting us decide). It would be a godsend to me, I don't have time as an independent practice owner with ...

One of our biggest challenges is changing behaviors. Instant rewards given the moment someone performs well are vital. It also helps if the team is rewarding each other. I created a system when I managed a practice with culture challenges called Pet ...