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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      I'm working on refining pricing structures for tooth extractions. I've researched several models, but I'd like to benefit from your real-world experience and best practices. I'm considering tiered pricing based on extraction complexity (simple, difficult, ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous I think the biggest hurdle to practicing FF is everyone thinks it will take more time to get an appointment done or the client will be upset if they need to come back multiple times. For ...

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      RE: Prescriptions

      Posted in: Open Forum

      I think your client is correct, and you should contact the board to confirm. The section the client is referring to is not specific to telemedicine; it simply includes/defines telemedicine - along with VCPR and prescription requirements. Great info at ...

    • Posted in: Open Forum

      Those chairs look amazing for dentals! ------------------------------ Valerie Papuga, CVBL Practice Manager Evanston Animal Hospital valerie@evanstonanimalhospital.com ------------------------------

    • Posted in: Open Forum

      usedvetequipment.com- Brad is awesome to work with. Have sold many items on his website. ------------------------------ Whitney Wagner Practice Manager Brenham Veterinary Hospital Brenham TX 979-836-2472 practicemanager@brenhamvethospital.com ---- ...

    • Posted in: Open Forum

      You should cross train your team members. The techs should definitely know how to cover reception. It is really helpful for the CSRs to see what going on in rooms and treatment areas. It will make your flow better. ------------------------------ Maryann ...

    • Posted in: Open Forum

      Kara, I want to respectfully challenge a few things in your comment, particularly the statements about not encouraging time to sit and not wanting your technicians to become too comfortable. Veterinary technicians have incredibly physically demanding ...

      3 people recommend this.
    • Posted in: Open Forum

      Thank you. ------------------------------ Lisa Twark, DVM Dog and Cat Depot,LLC Rogersville, TN 423-754-9559 lisatwark@hotmail.com ------------------------------

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    Insiders' Insight - KPI Report

    • VHMA Insiders' Insights KPI October 2026 report data presents a mixed picture for veterinary practices as 2026 moves into its final months. Revenue remains resilient, with VHMA practices reporting a 2.2% ...

    Insiders' Insight - Mgmt Trends

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