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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      Anesthetic gas dosimeters

      9 hours ago
      Posted in: Open Forum

      Hi, We have three team members who are currently pregnant and I would like to look into the options for testing to ensure their safety in regards to anesthetic gas. I've only done general routine testing just to ensure equipment is working properly ...

    • Profile Picture

      RE: DVM resignation

      10 hours ago
      Posted in: Open Forum

      This is probably more detailed of an answer than you are looking for, but have you looked at the model of having two support staff for each doctor and staggering your appointments so that that doctor goes back and forth between the two? It can work best ...

    • Profile Picture

      RE: Seeking Advice on Reputation Management Servic ...

      11 hours ago
      Posted in: Open Forum

      Jennifer, I am so sorry for the late response! I truly appreciate your input. We've started to become more active on all of the social channels, so hopefully we'll see some movement from that. We've just really struggled getting a large number of clients ...

    • Profile Picture

      RE: Non DVM Owner / New Associate Compensation Que ...

      11 hours ago
      Posted in: Open Forum

      First, I'm truly sorry to hear about the loss of your doctor. My heart goes out to you and your team - that kind of loss hits both personally and operationally. One option is to update her title to Doctor on Record and provide a monthly stipend tied ...

    • Profile Picture

      RE: DVM resignation

      12 hours ago
      Posted in: Open Forum

      Hi Jessie, Sounds bittersweet on the loss of your DVM. As long as your state allows it, I would leverage your technicians more. If not already, can they do vaccine booster appts? Are you running a full tech column each day? Can you add drop off appts ...

    • Profile Picture

      RE: Dental x-ray and software.

      13 hours ago
      Posted in: Open Forum

      Hi. We are a hospital that uses Ezyvet and Idexx webpacs. We bought the Cocoon Veterinary Dental Handheld x ray gun from Dr. Brett's pets with the Midmark bite-resistant DR sensor/software. It took a few phone calls between Midmark, Ezyvet, and webpacs ...

    • Profile Picture

      RE: Procedure for Per-surgical injectable drugs

      16 hours ago
      Posted in: Open Forum

      Depending on what you're using these drugs can also be light sensitive so letting them sit out could affect efficacy. ------------------------------ Joanne Squires Hospital Manager Woodley Gardens Veterinary Care Rockville MD 240-403-8387 joannesquires@woodleygardensvetcare.com ...

    • Profile Picture

      RE: Non DVM Owner / New Associate Compensation Que ...

      yesterday
      Posted in: Open Forum

      Sorry to hear your previous owner passed away. As far as this new doctor I'm not sure what title she would carry being the only doctor in the hospital and she just started. Considering there would be no practice without her though, I do think she warrants ...

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    Insiders' Insight - KPI Report

    • VHMA's Insiders' Insight KPI November 2025 report indicates that the veterinary market is experiencing moderate financial growth, but patient activity remains soft. Revenue rose slightly year-over-year—driven ...

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