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Silver Supporters

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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join our email list and we will keep you "in the know."

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The VHMA Career Center

Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Education

A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

Certification

Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

  • Profile Picture

    RE: Lunch hour

    Posted in: Open Forum

    We do not schedule appointments between 12:00 and 2:00 to allow the staff to rotate off for their hour lunch break. Those that are still on the clock are using the time to catch up on phone calls, medical records, cleaning, restocking, etc. We do have ...

  • Posted in: Open Forum

    This is great! Thank you for sharing. :) ------------------------------ Kara Sanders Owner / Manager Sanders Animal Hospital Jonesborough, TN 37659 423-788-0194 kara@sandersanimalhospital.com ------------------------------

  • Profile Picture

    RE: Staff tardiness

    Posted in: Open Forum

    I do 2 things. 1) We have an attendance policy. Every tardy >5 minutes is a point. 12 points is termination. People really started to take it seriously when they started getting verbal warnings (6 points) and written warnings (10 points) and saw others ...

  • Profile Picture

    RE: staff meeting agenda

    Posted in: Open Forum

    How often does the hospital hold staff meetings? This may be a good time to do more listening than lecturing. A key trait that we look for in a new employee is willingness to sit back and watch how the practice operates for a time. This gives time ...

  • Posted in: Open Forum

    Thank you! ------------------------------ Jennifer Ward Practice Manager Animal Intermediate Care Webster NY 585-684-7901 jward@aicrochester.com ------------------------------

  • Posted in: Open Forum

    Thank you!! ------------------------------ Jennifer Ward Practice Manager Animal Intermediate Care Webster NY 585-684-7901 jward@aicrochester.com ------------------------------

  • Profile Picture

    Negative Accrual

    Posted in: Open Forum

    We are paying our doctors pro/sal currently. If they don't meet their production, their salary may not be the full amount for the following month. I'm trying to get a sense of what others are dong in this situation. We guarantee that at the end of the ...

  • Profile Picture

    RE: Schedule Blocking

    Hi Pamela, I'd recommend calling Avimark Support and ask them to be sure. I know you can set permissions as to who is authorized to create/change/remove block-offs, but I haven't seen a way to prevent it altogether. Each appointment shows the initials ...

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Career Center

Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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What's new?

Blogs

  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that TopStitch Scrubs, a software company that provides tech-enabled services to manage uniform programs efficiently and effectively ...

  • Blog Entry

    Can you believe spring is here and summer is right around the corner? Last month, we were just kicking off the baseball season, and I shared that – at the beginning of the season - anything is possible. ...

  • Alachua, FL - The Veterinary Hospital Managers Association (VHMA) is pleased to announce that twenty-eight veterinary management professionals recently earned the Certified Veterinary Practice Manager ...

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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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