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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      We report the overage amount through payroll. I am the one who applies the amounts to their account and then report on the next payroll cycle. ------------------------------ Christie Lo Practice Manager Woodhaven Veterinary Clinic Edmonds WA cms9613@gmail.com ...

    • Posted in: Open Forum

      That's a great idea for most of these systems - to have that backup. Unfortunately, our power was out for more than 24 hours, so we had to get creative on all fronts! ------------------------------ Tisha Bruemmer Practice Administrator Heekin Animal ...

    • Posted in: Open Forum

      Hello I am considering hiring a virtual administrative assistant and was seeking feedback on SaiberVet (SaiberAssist) or Teem. Or perhaps there are other companies not in my radar? Thank you in advance! Best regards Maria ------------------------------ ...

    • Posted in: Open Forum

      Our PT and FT employees receive the same staffing discounts. They both get paid sick time and pto based on hours worked (if PT emplyee works 25 hours a week they are earning 25 hours of pto and they receive 25 hours of paid sick time at the beginning ...

    • Posted in: Open Forum

      My phones are installed with power over Ethernet (POE). The POE switch on my network is on a UPS, so power outages under 30 minutes, we still have server, phones, and two workstations.

    • Posted in: Open Forum

      Second what David H said. We went to GoTo and its worked well for us. The free phones were nice. We've had the system for about 1.5 years and we're happy with it. We did have a power outage a few weeks ago (phones wouldn't work), but were able to ...

    • Posted in: Open Forum

      I have been happy with GoTo. Their self-install option and free phones (we got 12) made it zero cost to start, aside from having our local IT shop optimize our router for VOIP (not strictly necessary but advised). Make sure you have solid internet, and ...

    • Posted in: Open Forum

      This lecture I went to at the AVMA meeting in Anaheim this year, was more for selling the practice, but what to do for the next 5 years to get ready. The person giving the lecture said we could have a copy of her slide presentation. Her email is Cammi@CPA4Vets.com. ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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