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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      I think you're asking all the right questions here, and you're being really thoughtful in how you're approaching it, which matters! I wouldn't recommend walking away from this. When situations like this go unaddressed, they tend to repeat and can slowly ...

    • Posted in: Open Forum

      Hello I am looking for either a referral for a veterinary rehab therapist or a school or program where I can inquire about hiring in the Suffolk County Long Island area. ------------------------------ Tara Archer Practice Manager Shirley Veterinary ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Honest question for you... how do you plan to enforce the no-gossip policy? I only "hear" it when one of my team finally gets fed up and comes to talk to me. But then I feel like I can't ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Just responding to say that I'd like to know the answer to this as well. And I'm in the same boat, but after only a few years in management. I LOVE the operations side of things. Love inventory. ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hello all, looking for some advice on how to handle a situation that happened yesterday. One of my VAs called out on Monday morning, saying that she had fallen down the cement ...

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      Roo Vets

      Posted in: Open Forum

      Have you used Roo Vets for relief services? How did that go for you? They also say they encourage hiring a relief vet when the fit is right. Has anyone had that experience they could speak on? Thanks! ------------------------------ Reni Zemlyak Practice ...

    • Posted in: Open Forum

      We use a company named Antler. They service several veterinary practices in our area as well as some in other locations. Affordable and knowledgeable with AVimark. ------------------------------ Trisha Merchant, CVPM, PHR Director of Hospital Management ...

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      RE: Client surveys

      Posted in: Open Forum

      Do you offer the option for clients to book appointments online? This helps with some of the newer generation - they like easy and no phone calls to book appointments. Wellness Plans could be another option, monthly payments make things more affordable. ...

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    Career Center

    Insiders' Insight - KPI Report

    • The April 2026 VHMA Insiders' Insights report points to a veterinary market beginning to stabilize after a volatile 2025. Revenue remains strong, rising about 6.4% year over year, driven primarily by higher ...

    Insiders' Insight - Mgmt Trends

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