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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join our email list and we will keep you "in the know."

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The VHMA Career Center

Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Education

A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

Certification

Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

  • Profile Picture

    RE: Exam Room Flow

    Posted in: Open Forum

    5-DVM small animal practice - Receptionists greet and call back to technicians to announce appt is in lobby to be loaded. Technician loads and gets history. Vet goes in for exam. Tech completes charges, treatments, medications, etc with the help of an ...

  • Profile Picture

    RE: Exam Room Flow

    Posted in: Open Forum

    We are a 6 doctor small animal general practice. Our CSR checks them in when they enter the waiting room. Any available tech/assistant grabs the chart and loads the room, getting owner and patient from the lobby. They begin with a brief hx on concerns, ...

  • Posted in: Open Forum

    You're welcome...it certainly caught us by surprise:) ------------------------------ Renee Brusseau Practice Manager Hearthwood Veterinary Hospital Vancouver WA 360-892-1440 brusseau.hearthwood@gmail.com ------------------------------

  • Posted in: Open Forum

    Hi @Renee Brusseau , I wanted to thank you for your response. I am fairly alarmed by that information, mostly that our legal team didn't catch this prior to finalizing that policy - hah! Well this just became a priority item for me and the owners, ...

  • Profile Picture

    RE: Reminder Systems

    Posted in: Open Forum

    Has anyone heard of or used Healthier Pets? ------------------------------ Nicole Ward Practice Manager LaCroix Veterinary Hospital Wilmington NC ------------------------------

  • Posted in: Open Forum

    We use When I Work and like it and how easy it is to use. We pay about $335/yr for a staff of 15-20. ------------------------------ Autumn Stokes Practice Manager / Owner Islandside Animal Hospital Cape Coral FL 239-214-2165 autumn@islandsideanimalhospital.com ...

  • Posted in: Open Forum

    I have used WhenToWork over multiple businesses for more than a decade. Our annual renewal is coming up in May and I see that the price has more than doubled. We were paying $220 per year for a staff of 30. It will now be almost $525. I've always been ...

  • Profile Picture

    Annual Meeting

    Posted in: Equine Practice

    Hi Everyone, Are any of you going to the annual meeting in September? I am signed up, and I hope to meet you there. Kat ------------------------------ Kathleen Winters, CVPM Humphrey Giacopuzzi & Associate's Equine Hospital Somis, CA W 805-386-4291 ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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