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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

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      AVMA in July

      an hour ago
      Posted in: Open Forum

      Hi just checking to see if anyone is going to the AVMA in July in Anaheim. I'd love to connect, I know going to conferences alone is less fun vs. going with someone. I did write down the lectures I'm interested in going to and the Yoga in the morning ...

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      Body Odor

      2 hours ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous I have a female staff member (CSR) who has a very bad and strong body odor. I have talked to her about it once and have an arrangement where I will discreetly text her on the days it is very ...

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      Relief Vet - Houston Area

      5 hours ago
      Posted in: Open Forum

      Hi - Does anyone know of any relief veterinarians that they liked that are self employed in the Houston Area? Thank you ------------------------------ Brittany Martucci Practice Manager Houston Veterinary Hospital Houston TX 713-694-0552 brittany.martucci@gmail.com ...

    • Profile Picture

      Spanish CE?

      5 hours ago
      Posted in: Open Forum

      Some of my CSR and technicians are interested in taking some CE to help them with their veterinary medical terms in Spanish. Does anyone have any recommendations? ------------------------------ Kacie Villamor Practice Manager Exotic Animal Veterinary ...

      1 person recommends this.
    • Profile Picture

      RE: Head LVT Lying

      6 hours ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous In my experience, everyone lies about something at some point. Generally it is and act of self-protection or conflict avoidance. I would ask whether you have developed a culture of psychological ...

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      RE: Direct Booking Services

      7 hours ago
      Posted in: Open Forum

      Do you all use estimates for your clients? ------------------------------ Megan Amelang-Pinson Office Manager Broadway Veterinary Hospital Durham NC 9199730292 megan@bvhdurham.com ------------------------------

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      RE: Direct Booking Services

      7 hours ago
      Posted in: Open Forum

      When I was doing research it looked like Petdesk and Vetstoria were the same. ------------------------------ Megan Amelang-Pinson Office Manager Broadway Veterinary Hospital Durham NC 9199730292 megan@bvhdurham.com ------------------------------

    • Profile Picture

      RE: Direct Booking Services

      7 hours ago
      Posted in: Open Forum

      Aren't Vetsoria and Petdesk the same? ------------------------------ Megan Amelang-Pinson Office Manager Broadway Veterinary Hospital Durham NC 9199730292 megan@bvhdurham.com ------------------------------

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    Insiders' Insight - KPI Report

    • The March 2026 VHMA Insiders' Insights KPI report shows modest revenue growth for veterinary practices despite continued softening in patient demand. Year-over-year revenue increased by an average of 3.6%, ...

    Insiders' Insight - Mgmt Trends

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