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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Recent Discussions

    • Posted in: Open Forum

      Hello everyone, I’m trying to clarify who is generally responsible for the payment of repeat bloodwork in veterinary practices. Is it the pet owner, or does the veterinary clinic sometimes cover these costs based on specific circumstances? If anyone has ...

    • Posted in: Open Forum

      We also removed neg accrual. ------------------------------ April Allen Practice Manager Animal Hospital of Northwood Safety Harbor FL 727-725-1691 aprilahnw@gmail.com ------------------------------

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      RE: Closing Boarding

      Posted in: Open Forum

      We closed boarding about a year ago, costs were too high here in Florida with increasing min wage etc. We put out an email blast and made a note on our website. We found another hospital similar to ours and asked about referring patients to them. We ...

    • Posted in: Open Forum

      We do full mouth rads on every dental dog and cat, the repetition is important for getting fast. Our goal is 10min or less. Before techs are allowed to do dentals we have them complete the old dental certification course which makes sure they are good ...

    • Posted in: Open Forum

      This is the dream!! I may have to pick your brain a bit. ------------------------------ Susan Driever, CVPM Practice Manager Animal Hospital Highway 6 Sugar Land TX 281-980-8387 susan@sugarlandvets.com ------------------------------

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      Current staff ratios

      Posted in: Open Forum

      Hi! Would anyone mind sharing what your ideal staff ratios are? ...and whether you are a GP, GP+urgent care, Specialty, etc. Is that ratio working for you? And last one, are you high volume, seasonal, slow, etc.? Thanks in advance! ------------------------------ ...

    • Posted in: Open Forum

      I 100% agree with this! My team leads are all expected to present a training/presentation/activity related to their department and the team members tend to engage quite a bit more with them. We also have a doctor that does an amazing job of presenting ...

    • Posted in: Open Forum

      Hi Everyone, Has anyone transitioned to Gateway's Eternal Memories program for their cremation services? If so, what have been the pros and cons? Is it worth the slight loss of profit to remove the headache of ordering and continually reaching out ...

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    Career Center

    Insiders' Insight - KPI Report

    • The May 2026 VHMA Insiders' Insights report shows that veterinary practices are sustaining moderate revenue growth (3.7% YoY) despite ongoing declines in patient activity, with gains largely driven by ...

    Insiders' Insight - Mgmt Trends

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