Webinar: Information Technology (IT) Points of Failure
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When: October 8, 2015
1:00 pm to 2:00 pm EST

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A point of failure is anything in your practice electronic, which can fail, that affects patient care or dollar transactions, and does not have a redundant replacement. Seems like a simple statement and it really is. We take for granted everyday that our equipment in our business will just keep plugging away. It is there in the morning and still going in the afternoon. If you ask it to, it will work with you late into the night. It doesn’t ask much, but provides much for us. Like the light switches in your house, you just take for granted, when you flip it up, it will light up the room. But what happens if this does not occur? What if you turn on the computer before the door opens for business and nothing? Are you ready for this? To determine how many points of failure you can allow in your business, you must determine the business tolerance to down time. Is it a day, is it 4 hours, or is it zero? This topic does not generally get much thought until something happens. Being proactive can save the day.

Presenter: Nancy Dewitz
Nancy has spent over 25 years in the veterinary profession in technical related positions. Prior to the veterinary experience, she was employed by a small Information Technology (IT) firm supporting businesses of all types. She entered the veterinary industry as technical support staff, and moved into, training, technical installation, and on to practice management software sales and consulting in practices. Visiting 1000’s of practices over the years she has a unique perspective into the technical side of the veterinary practice and how technical workflow can impact patient care and practice efficiency. Bringing all the pieces together, helping her practices obtain optimum efficiency in technical design.

Answering a need, she works with the veterinary practices allowing a practice to continue to use their current technology provider, yet work with Nancy to fill in the gaps of need. The practice can make the best choices for their technology future. Allowing them to plan out, and set needs based budgets for the years to come.

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