Practice Pulse Blog

As a business manager in a veterinary hospital, ensuring compliance with laws governing prescription practices is crucial—not only for legal and ethical reasons, but also to maintain trust with clients. With increased client demand for third-party prescription fills (think Chewy, 1-800-PetMeds, and local pharmacies), understanding the rules in your state is more important than ever. 1. Stay Current on State Regulations Each state's veterinary medical read more...

I am coming off a post-conference high as I write my first President's Message. The VHMA's annual conference was held at the beginning of the month in New Orleans. The theme was fantastic: “Rhythms of Excellence: Strategies for Veterinary Hospital Success.” There were so many highlights, including a second line parade for all the attendees, a pinning ceremony for the first recipients of VHMA's new certification, CVOM, and the record number of new read more...

Alachua, FL - The Veterinary Hospital Managers Association (VHMA) is proud to announce the certification of forty-six veterinary management professionals. Four individuals have earned the Certified Veterinary Office Manager (CVOM) certification, while forty-two have achieved the Certified Veterinary Practice Manager (CVPM) designation. These accomplishments represent significant professional milestones, signaling expertise and excellence in veterinary read more...

New Orleans, La. — Like the music of New Orleans, which often has a vibrant, two-beat rhythm, the Veterinary Hospital Manager Association (VHMA) selected two President's Award winners this year. At its 2025 conference "Rhythms of Excellence: Strategies for Veterinary Hospital Success," held in New Orleans, VHMA honored Dr. Elizabeth Fritzler, DVM, CVPM, and Dr. Susan Diment, CVPM, PHR, DBA, for significantly impacting VHMA and growing the Certified read more...

Unless you spent June reading fiction on the beach, you might recall my blog last month, which celebrated the cycling season by sharing "rules of the road" for practice managers. At that time, I was preparing for our AAHA accreditation and shared some pointers and strategies from a rider's perspective, like "Prepare for Complications During the Ride." Never in my wildest dreams did I expect the complications I faced on the morning of our AAHA visit. read more...