WEBINAR: Confrontation, Conflict Management, and De-escalation

When:  Nov 17, 2022 from 13:00 to 14:00 (ET)
WEBINAR:  Confrontation, Conflict Management, and De-escalation

Thursday, November 17, 2022  
1:00 pm - 2:00 pm

This program will provide participants with an overview of stress's physiological effects, which can inhibit communication and intensify confrontations. Participants will be taught methods to manage stress and trained to implement various tools to improve communication and focus on problem-solving. A self-assessment will be offered to aid participants in understanding their own conflict management styles.

Ray McGury
Ray McGury, Executive Director of the Chicago Veterinary Medical Association (CVMA), possesses a wealth of leadership experience gained through decades of providing strategic direction to influence organizational growth. Prior to joining CVMA in early 2022, Ray administered top-level direction in the law enforcement and parks and recreation industries. Additionally, he is the President and Founder of RJM Strategy Group, a company based in Naperville, Illinois, that provides comprehensive security strategy, expertise, and leadership to a wide variety of organizations and businesses. Ray's credentials include over 30 years of law enforcement and executive-level leadership experience, with tenure at the Naperville and Bolingbrook police departments, where he served as captain and chief of police, respectively. He also actively served as a SWAT member, Commander of the DuPage County Major Crimes Task Force, and an undercover operative for the State of Illinois and DEA Task Forces. Following his career in law enforcement, he served as the Executive Director of the Naperville Park District for nearly 14 years- an organization that serves the recreation, leisure, and park services needs of a community of approximately 150,000 residents. Ray's leadership at the District was instrumental in the organization's successful planning, development, and completion of multiple community facilities, in addition to attaining initial CAPRA national accreditation and renewals through the National Recreation and Park Association. Based on his decades of demonstrated expertise and leadership in law enforcement, criminal justice, community focus, and safety best practices, Ray has been a sought-after educator by some of the most well-known institutions, including Northwestern University, Lewis University, Marquette University, and College of DuPage. He has served as an instructor and facilitator for the Department of Homeland Security. Ray holds a Bachelor of Arts degree in Criminal Justice from St. Xavier University and a Master of Public Administration from Northern Illinois University also is a graduate of the Northwestern University School of Police Staff and Command and the Rocky Mountain Executive Management Program.

Mike Zegadlo
Prior to transitioning into a career in law enforcement, Mike served as a university administrator specializing in student development. As a police officer, Mike has served as a use of force instructor, patrol supervisor, and administrator. Mike has a Master's Degree in Organizational Leadership and has completed the Northwestern University School of Police Staff Command. Mike currently serves as Chief of the Lewis University Police Department.

Cost: Free to Everyone

Sponsored by:
Provet Cloud by Nordhealth


Online Instructions:
Url: http://members.vhma.org/events/register.aspx?id=1657322
Login: Login instructions will be provided in your registration confirmation email. Be sure to save your confirmation email for the day of the event.


Peggy O'Brien
518-433-8911 x2