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    Advancing Managers, Transforming Practices

    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Recent Discussions

    • Posted in: Open Forum

      We are looking into upgrading our VOIP from Vonage and client communications from Demandforce. We have had demos from Otto and Weave and are impressed with some of their features. We use Avimark and are not wanting to change for the time being. What ...

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      RE: Applicants

      Posted in: Open Forum

      This is pretty normal unfortunately. When I was hiring for a front desk position, I had the specific hours and days in the ad. I always do a phone interview first and one of my questions is "These are the hours and days for the position_______________ ...

    • Is this for Cornerstone? If so, I would pull up the original rabies certificate from the date that it was generated and reprint it. If you generate a new one each time and click 'OK', it will continue to save in the medical record. If you open original ...

    • Posted in: Open Forum

      Thanks for the advice. The PO, DVM and myself are meeting today to discuss the matter. ------------------------------ Jeanne Myers Office Manager Birch Bark Veterinary Care Kimberly WI 920-738-7700 jeannem@birchbarkvet.com ------------------------ ...

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      RE: New member

      Posted in: Open Forum

      Welcome Alice! I see you are in Riverside CA. I am originally from LA and would visit friends in Riverside. I have a lot of fond memories of the area. Thank you for bringing me a smile on a Friday morning. :) ------------------------------ Jeanne ...

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      RE: Kennel Duties

      Posted in: Open Forum

      Here is my checklist and job description. Trisha Merchant, CVPM, PHR Hospital Administrator Animal Hospital of Pensacola Animal Hospital of Tiger Point Animal Hospital of Pea Ridge

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      RE: Flooring

      Posted in: Open Forum

      Thanks for asking this question. I'm following. ------------------------------ Mari Carmona Business Manager TLC First Animal Hospital Chicago IL (773) 631-0706 maricarmona1@hotmail.com ------------------------------

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      RE: AI Scribe Software

      We use scribenote. While it does not "integrate" into cornerstone it is a simple copy and paste into our medical notes. I knew CS had some form of integration with a scribing ai agent on the books. I was not aware it was Talkatoo. Not sure that would ...

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    Career Center

    Insiders' Insight - KPI Report

    • The April 2026 VHMA Insiders' Insights report points to a veterinary market beginning to stabilize after a volatile 2025. Revenue remains strong, rising about 6.4% year over year, driven primarily by higher ...

    Insiders' Insight - Mgmt Trends

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