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    Advancing Managers, Transforming Practices

    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

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    Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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    Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

    Recent Discussions

    • Profile Picture

      RE: Covetrus Comms

      12 hours ago
      Posted in: Open Forum

      I have used it before, it isn't bad. If you are using Covetrus Pulse as your PIMs it could be easier to streamline what you are needing. If you are not using Pulse then I would recommed checking out Otto or PetDesk. Both work great and are user friendly ...

    • Profile Picture

      RE: Weave vs Pet Desk

      12 hours ago
      Posted in: Open Forum

      We'd been using Petdesk for years and years for appointment requests and reminders and last year we added their direct booking, forms, and website redesign/maintenance services. We've been really happy with everything and I love the client-facing Petdesk ...

    • Profile Picture

      Check-in forms

      12 hours ago
      Posted in: Open Forum

      Just curious - how do your clinic handle check-ins? Do you use paper check ins or do you use an app? We are still having the CSR team manually fill out forms for boarding, baths, drop-offs, etc. By doing it this way things sometimes get missed and ...

    • Profile Picture

      Continuing Education Policy

      12 hours ago
      Posted in: Open Forum

      SPAM ME WITH YOUR CONTINUING EDUCATION POLICY FOR STAFF!! I am looking to create a continuing education policy for staff members. What is the budget you give team members (what can it be used for? registration only? travel/hotel/meals?) How many ...

    • Profile Picture

      RE: 360 Employee Reviews

      13 hours ago
      Posted in: Open Forum

      I just use an online survey website. freeonlinesurveys.com is super easy for me. I used the startup plan, which is $20 per month but it includes unlimited responses. I use our old paper employee forms and had ChatGPT make the questions better and have ...

    • Profile Picture

      RE: Cloud Based PMS

      14 hours ago
      Posted in: Open Forum

      Samantha, Thank you for your comments. We currently have Avimark and are looking at Pulse. What does Pulse offer that attracts you to this above others? ------------------------------ Diana de Veer Senior Director of Operations Cat Depot Inc. Sarasota ...

    • Profile Picture

      RE: Cloud Based PMS

      15 hours ago
      Posted in: Open Forum

      Third Update: PMS Search Progress After completing our demo with Shepherd , we are now heavily leaning toward this system. Overall, it's very intuitive to use, and a major plus for my doctors is that information does not need to be entered in multiple ...

    • Profile Picture

      Vetverifi.com

      15 hours ago
      Posted in: Open Forum

      Hello everyone, I hope this message finds you well. Does anyone have any feedback about Vetverifi? They contacted me today about helping our clients that are overdue for vaccinations easily schedule a follow up appointment with us when they bring their ...

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    Insiders' Insight - KPI Report

    • Veterinary practice performance in November 2025 shows mixed trends, with overall revenue down slightly year-over-year (–2.2%), driven largely by declines in patient visits (–6%) and fewer new clients ...

    Insiders' Insight - Mgmt Trends

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    Blogs

    • ALACHUA, FL– The Veterinary Hospital Managers Association (VHMA) has released the 2025 Compensation & Benefits Survey Report, a biannual member resource that examines pay and benefits for veterinary team ...

    • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that Alphaeon , a leading financing company in the healthcare sector, including veterinary hospitals and practices, has signed ...

    • Blog Entry

      Every year, without fail, the end of the year arrives faster than I expect. No matter how many calendars I flip through, how many schedules I juggle, or how many times I tell myself this year I'll be ...

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