Susie Crockett began her veterinary career as a receptionist in 1999 for a two-facility practice while attending Purdue University. As she began assisting the manager of the practice she was identified as a leader. Susie was then trained to take over Office Manager duties at the satellite location for the practice. During that role, the hospital owners decided to separate the facilities and Susie became an instrumental part of dividing the two practices. Susie along with the sole owner of the satellite facility devised a plan to turn the satellite facility into an independent AAHA Accredited veterinary practice with full-service boarding and grooming. This experience was the catalyst for her realization that she truly enjoyed and excelled at managing a veterinary hospital from the ground up. Susie graduated from Purdue University in 2006 with a Bachelor’s of Science Degree in Organizational Communication. She had a passion for Human Resources, particularly hiring and staff development.
After relocating to Indianapolis, Susie became the Practice Manager at Eagle Creek Animal Clinic. She quickly became an active participant in the Veterinary Management Association of Indiana (VMAI). Susie became a board member of the VMAI, holding positions as Vice President in 2011 and President in 2012. While serving this organization, Susie worked with the Board to help it grow from a small group of managers meeting monthly to larger quarterly workshops. In 2014, Susie took on the position as Human Resource Director at IndyVet Emergency and Specialty Hospital, a 24-hour emergency and referral practice with a team of over 60 members. She also helped oversee their associated general practice, 30th Street Animal Hospital. Susie now works with Noah's Animal Hospitals, managing two of their general practices and one emergency and specialty centers.
Susie joined the Veterinary Hospital Managers Association (VHMA) in 2008. She earned her CVPM designation in 2009. She served on the Membership Committee and was a member of the 2013 Special Education Task Force. Susie finds staff development, team involvement, and practice cultures are her favorite areas of Veterinary Management. When she is not working, she is busy keeping up with her very active children and their dog, Bradley.