Platinum Supporters

  • Hound
  • idexx
  • Nationwide

  • AllPet Card

Gold Supporters

  • Boehringer Ingelheimi
  • Merchant Advocate
  • Pyxis Pro
  • AVMA Trust
  • TopStitch Scrubs

Silver Supporters

  • AVMA
  • Epicur Pharma
  • Helcim
  • Merck
  • Purina Pro Plan
  • VetTech Payments
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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join Our Email List

Join our email list and we will keep you "in the know."

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The VHMA Career Center

Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Education

A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

Certification

Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

Community

Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

  • Posted in: Open Forum

    Being employee owned we are evaluated annually. This company has been amazing, but they only serve a few states. Not sure where your located, but may work. https://www.acclarovaluation.com/ ------------------------------ Nicole Mathis, CVPM Culture ...

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    RE: CSR Cert Training

    Posted in: Open Forum

    I had a CSR literally complete her final exam on Friday and passed! She has received the VRCE. As her manager, I was able to sign off on everything and be her proctor for her final exam. It took her about 8 months to complete, but she didn't work on ...

  • Posted in: Open Forum

    Yep .... what Meg said ... ------------------------------ Vince Rukstalis OWNER PAPILLION ANIMAL HOSPITAL Papillion NE 402-331-3307 vince@papillionanimalhospital.com ------------------------------

  • Posted in: Open Forum

    We also have Avimark and our doctors just started using the AI dictation ability through ScribbleVet. It works the same way as the other AI users have described-an app on their phone records their exam and then it generates SOAP notes for the patient. ...

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    RE: CSR Cert Training

    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous Sort of on that line, how do you get CSR's to care about their jobs? Doing a good job. I mentioned training opportunities that I would pay for and pay them for, thier time, but would partially ...

  • Posted in: Open Forum

    We are using AI app called Scribenote and it's been amazing time saver. All DVMs have an app on their phone, record in the room (no mics or any other equipment needed) and it transcribes all notes in SOAP format. Later a tech or DVM reviews and attaches ...

  • Profile Picture

    RE: CSR Cert Training

    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous We tried ACT with our reception team. We had issues with compliance, they were never completed, and in the end the frustration wasn't at all worth it. However, they missed out on the incentives ...

  • Posted in: Open Forum

    Hi, I would recommend you check the laws in NY. In my state you can only charge the collection fee % if it was disclosed at the time of service and the client signed the disclosure. ------------------------------ Lesley Kent Practice Manager Maple ...

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Career Center

Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

See Detailed Report and National Comparisons

What's new?

Blogs

  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that TopStitch Scrubs, a software company that provides tech-enabled services to manage uniform programs efficiently and effectively ...

  • Blog Entry

    Can you believe spring is here and summer is right around the corner? Last month, we were just kicking off the baseball season, and I shared that – at the beginning of the season - anything is possible. ...

  • Alachua, FL - The Veterinary Hospital Managers Association (VHMA) is pleased to announce that twenty-eight veterinary management professionals recently earned the Certified Veterinary Practice Manager ...

Latest News

  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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