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Advancing Managers, Transforming Practices

The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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Emerging Leaders Program

This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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Join our email list and we will keep you "in the know."

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The VHMA Career Center

Jobseekers and Employers: the VHMA Career Center is OPEN!

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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Education

A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

Certification

Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Relationships and communications with professional colleagues helps managers collectively develop the most valuable resources. Connect with your peers here.

Recent Discussions

  • Profile Picture

    RE: Sympathy Cards

    Posted in: Open Forum

    We send sympathy cards and take ink nose and paw prints to put inside the cards. We use ivory cardstock and black archival ink pads. One of our assistants writes the pets' names in faux calligraphy on them. When a pet passes away at home or elsewhere, ...

  • Posted in: Open Forum

    Hi Everyone, We are about to start construction on a new, larger, location and are looking into changing our O2 delivery system. Does anyone use a liquid oxygen or O2 generator system? If so, what are the pros and cons? We have been using a O2 gas ...

  • Posted in: Open Forum

    At first only a little bit from some our regular customers. For the most part most of them were glad we started it because it opened up appointments for our more loyal clients. The few that complained about it were clients that we have had problems ...

  • Profile Picture

    Sympathy Cards

    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous Our hospital currently sends out sympathy cards for those pets who had to be euthanized or passed at home. I really think it is a wonderful thing to do for our clients but I was wondering ...

  • Profile Picture

    New to Equine Practice

    Posted in: Equine Practice

    Hello fellow veterinary managers!!! My name is Margie Zimmer and I have recently joined the team at Oakridge Equine. I am new to a 100% Equine practice and I know I will be drawing on all of your experience and expertise!! Best Margie ------------------------------ ...

  • Posted in: Open Forum

    We use ScribbleVet. The doctors love it. They can either literally dictate notes or just record the visit/call on the phone ant the software's AI system generates a record.It has cut the charting time of some of our docs by hours. ------------------------------ ...

  • Posted in: Open Forum

    I wanted to bring this back and ask if anyone here uses MS Teams for messaging? Or do you just use it for Zoom meetings? ------------------------------ Rachel Johnson, CVPM Practice Manager Emergency Veterinary Clinic Okaloosa Walton, VSO LLC Niceville, ...

  • Posted in: Open Forum

    Hi Linda, I don't want to step on Linda's toes with my response, so please don't find this as any effort to answer on her behalf! :) Just wanted to chime-in with how I've performed that calculation for this specific purpose of communicating Total ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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