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The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

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Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Recent Discussions

  • Profile Picture

    RE: Immature Doctor

    Posted in: Open Forum

    I also agree with Kelly. Either the owner needs to be involved in fixing the situation (which is doomed to fail regardless of the PO helping) or they need to let you do your job and fire this person. ------------------------------ Erika Bolin Practice ...

  • Profile Picture

    V-trays

    Posted in: Open Forum

    Good Morning All! What does everyone do about the v-trays insides once they are solled. I replaced the entire v-trays because the smelled badly and now I am running into the same issue again. They are super expensive and with the open velcro bottom ...

  • Posted in: Open Forum

    Our technicians enter charges on the invoice, and we utilize laminated "travel sheets" for appointments. We have a specific sheet for cats, dogs, and exotics. They are about half the size of a piece of paper and fit in a scrub pocket. Each sheet has a ...

  • Profile Picture

    RE: Exam Room Flow

    Posted in: Open Forum

    We have one tech and one assistant assigned to each exam room. One of them will bring the client and patient into the room and get a history. Then the history is given to the doctor and the doctor goes in and does their exam. Meanwhile, the assistant ...

  • Posted in: Open Forum

    Hi Katherine! I've heard that Plumb's is integrating with some practice management software; is that how you are using the handouts? I'm just curious if the handouts are able to be automatically emailed when a med is ordered or if that's a step a staff ...

  • Posted in: Open Forum

    We have a "Your nurse today was..." line item that needs to be put in before anyone is checked out. The nurses put it in with nurse appointments and doctors do it for all their cases. ------------------------------ Joanne Squires Hospital Manager Woodley ...

  • Profile Picture

    RE: Immature Doctor

    Posted in: Open Forum

    I agree with Kelly's response. It's time to have a real sit-down convo with your PO and bring forward multiple examples and reasoning. What your PO does with that info is up to them, but stay strong and stand up for your team. We had a similar issue with ...

  • Profile Picture

    RE: Immature Doctor

    Posted in: Open Forum

    I would have a long talk with your owner. Let him/her know that this person is starting to create a toxic environment and damaging the team. Personally, as an owner, I would want to hear this and would want to take steps ( of course, as a mostly solo ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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