Good morning! Does anyone use sound machines or Bluetooth speakers in their exam rooms? We tried regular, old Bluetooth speakers but being connected to a staffers cellphone or a nearby computer didn't work well, so they are now collecting dust. I've ...

This message was posted by a user wishing to remain anonymous We are currently experiencing some friction between our new DVM, who started in January, and one of our RVTs. The conflict seems to stem from a difference in clinical approaches, as the new ...

Direct booking has been extremely well-received by our clients. We have it set up for DVM wellness exams and vaccine appointments with our our nursing team. However, we still have clients who try to schedule other things through there and it's easy ...

I think their concern is valid. Even if a case doesn't need to be rechecked in our minds, clients often reach out with questions and desire for more advice. Someone has to carry that burden. If you cannot handle the caseload now, how will this doctor ...

I could be way off here but tone in text messages is tough. You did ask them to come in, if possible, to help with admin tasks. I think that the team member needs to be reminded of the call out policy, and as for the rest of the team, stand on business. ...

We are also on Cornerstone and used to also have our team ask, but as with yours, it was inconsistent at best, we now do this same thing and attach it in client communications. I ------------------------------ Patty Zoller Practice Manager Mesa Veterinary ...

Welcome! --------------------------------- Kimberly Moskoviz Match Advisor & Culture Ambassador VetMatch, Florida <maskemail> kemoskoviz@... </maskemail> ---------------------------------

Welcome, Alice! As others have said, VHMA is a wonderful resource as you progress in your career as a manager and along your journey to earning your CVPM! If you haven't already, I'd recommend you also join the CVPM Candidate community. ------------------------------ ...