Practice Pulse Blog

While the term is commonly used in the context of government, checks and balances are implemented in various procedures in any workplace to reduce mistakes and prevent unwarranted actions. Without these safeguards, a business leaves itself open to theft of money and supplies. Checks and balances can be implemented for almost any function performed at a veterinary clinic, from basic actions to more sophisticated procedures. A system of checks and read more...

The number of practices with an in-house online pharmacy has been increasing over the last ten years, but the pandemic has put a spotlight on the usage of this tool to serve clients better. Since COVID-19 hit the U.S. badly and pet owners started hunkering down at home in March, many clients have not wanted to leave their houses to run basic errands, and the interest in getting their pet’s food and medications delivered has increased. Obviously, it read more...

Numbers and statistics can be polarizing, regardless of your profession. To some people, numbers are pure joy. These are the folks who love to keep track of trends and developments, and when all information is collected, can’t wait to slice and dice the numbers and transform them into a compelling narrative. On the other end of the spectrum are those who approach numbers with a bit of apprehension. But if you are a practice manager interested in demonstrating read more...

Last month’s Insiders’ Insight survey explored the initial impact of COVID-19 on veterinary practices as well as the changes practices were making to cope with the pandemic. This month’s survey asks some of the same questions to measure the difference a month has made and also delves into some new topics.    There was a definite shift in May with about 26% of practices reporting no decline in the number of patients seen, 50% reporting a decline read more...

If a tree falls in the forest and no one is around, does it make a sound? It’s a question that’s been debated for centuries and there is no definitive answer. If we revisit the questions and ask: “If a practice manager is accomplished and productive, but the owner is unaware of his/her impact on and contributions to the practice, will that manager feel supported and recognized? The simple answer is, in most cases, no, s/he will not! To guard against read more...