Hi Brianda, The hospital I currently manage is the only one out of our 6 VCA hospitals on island (O'ahu) that offer boarding services. We could house up to 16 pets at a time, but we cut that down to 11 because we decided to focus more on our medical ...

Does anyone have an LVT job post template they'd be willing to share? This is the first time I've had to hire an LVT so will be starting from scratch. Thanks! ------------------------------ Kelly Joyner Practice Manager Nansemond Veterinary Clinic ...

Prices increase as long as my cost of goods increase, but I have also looked for more creative ways to protect my bottom line; like adding a CC surcharge to offset some of the change and client price sensitivity. I also ALWAYS review expenses, vendor ...

Unfortunately, I see so much of this in the corporate world. So often, young (in terms of time in role, not age) leaders are put into roles with very little training and subpar leadership development from their direct supervisor. With the hierarchy ...

There have been many great suggestions offered. If you haven't read it, there was an excellent article published in October by three veterinary economists. I like this article in part because it has concrete recommendations for each of the phases of the ...

Have you implemented wellness plans? This helps split up the costs for clients. Offering care credit/cherry/scratch pay as an alternative method of payment? Courtesy calls for any current clients with past due services? Refer a friend promo? ...

Never reduce prices. It will not increase traffic and it's tough to go back. Market and emphasize your services and how they benefit their pets. Educating the client is important. I send periodic emails about lyme disease, heartworm prevention, etc. Also, ...

This message was posted by a user wishing to remain anonymous You are not alone! I appreciate you taking the time to list out so professionally the issues and concerns that you have shared. It is obvious that you have a clear take on the situation ...