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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      Unless you have Board Certification in a special area, you can't advertise as a specialist. You can say "special interest in...". The below is from this: https://www.vmb.ca.gov/forms_pubs/board_cert_guide.pdf The AVMA Principles of Veterinary Medical ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hello, I think all of us who have websites struggle with replacing outdated content! One resource you could look into is Preventive Vet. While they started out as a veterinary-backed source ...

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      "Tech Appts"

      Posted in: Open Forum

      In Minnesota we will not be able to call staff that are not credentialled "techs". With this, we have "tech appts" for vax, injections, ear meds, nail trims, and anal glands that are done by assistants and techs. We are looking for better wording for ...

    • Posted in: Open Forum

      All Creatures Animal Hospital - equally providing services to dogs, cats, reptiles, birds, and small companion mammals. We have been here 35 years and in a general definition terms we are "experts" and specialists" in exotic vet medicine /care/education. ...

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      RE: Otto Payments

      We love Otto payments!! It’s so easy! You just save the invoice in CS and it transfers to Otto. You click the invoice you want, submit payment, and it’s automatically posted on CS. --------------------------------- Kalei Martinez Practice Manager Indian ...

    • Posted in: Open Forum

      If the employee manipulated you before they're not going to care what you want now in relation to the letter. I agree with Jennifer - "not eligible for rehire" is "management speak" for "'t make the same mistake I did". That tells me all I need to know. ...

    • Posted in: Open Forum

      Hi Cheyanne, I have really enjoyed using Veteos and I think they are a VHMA partner! They have a large library of helpful videos that you could use as you see fit on your website, social media, and a lobby loop if needed. I don't think that they ...

    • Posted in: Open Forum

      Hi! Does anyone have a list of training topics or a good source to find them? We typically do a training topic before every weekly meeting and I'm running out of ideas 😬. We try to do exercises or topics to improve team communication/skills when we ...

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    Insiders' Insight - KPI Report

    • The April 2026 VHMA Insiders' Insights report points to a veterinary market beginning to stabilize after a volatile 2025. Revenue remains strong, rising about 6.4% year over year, driven primarily by higher ...

    Insiders' Insight - Mgmt Trends

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