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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      We were Midmark loyal for many years from the Cardell 9405, 9500, Max 12 (Loved that one), and the Touch. Now it has become absurdly expensive for service and parts. About 2 years ago we switched over to Vital Touch 2.0 from Leading Edge and we really ...

    • Posted in: Open Forum

      Does anyone have suggestions for the best way to store ultrasound studies? I have been trying to transfer them to Idexx WebPACS but am having issues getting all the images and cine loops to transfer over. It will send 2 images and then fail a majority ...

    • Posted in: Open Forum

      We tried Patterson's Accuwave, but after two weeks, returned it in favor of the Accuwave Pro, which has worked well for us. ------------------------------ David Hawkins, Owner Dogwood Pet Hospital Gresham OR 503-667-9457 catman@dogwoodpet.vet ----- ...

    • Posted in: Open Forum

      My guess is that the PO intends to continue this way, as it increases net profit by reducing labor (esp management expense) for sale valuation. However... is the lack of a good bookkeeper going to actually hurt the eventual valuation because the books ...

    • Posted in: Open Forum

      We report the overage amount through payroll. I am the one who applies the amounts to their account and then report on the next payroll cycle. ------------------------------ Christie Lo Practice Manager Woodhaven Veterinary Clinic Edmonds WA cms9613@gmail.com ...

    • Posted in: Open Forum

      That's a great idea for most of these systems - to have that backup. Unfortunately, our power was out for more than 24 hours, so we had to get creative on all fronts! ------------------------------ Tisha Bruemmer Practice Administrator Heekin Animal ...

    • Posted in: Open Forum

      Hello I am considering hiring a virtual administrative assistant and was seeking feedback on SaiberVet (SaiberAssist) or Teem. Or perhaps there are other companies not in my radar? Thank you in advance! Best regards Maria ------------------------------ ...

    • Posted in: Open Forum

      Our PT and FT employees receive the same staffing discounts. They both get paid sick time and pto based on hours worked (if PT emplyee works 25 hours a week they are earning 25 hours of pto and they receive 25 hours of paid sick time at the beginning ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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