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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Profile Picture

      VetHero

      7 minutes ago
      Posted in: Open Forum

      We currently use VetHero for Forms, but are interested in using it for reminders, their client platform & scribe. Is anyone using these features and how is it going? ------------------------------ Amanda Hart Practice Manager East Pines Animal Clinic ...

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      HELP I am at my wits end!

      13 minutes ago
      Posted in: Open Forum

      So I have an assistant that has made COUNTLESS mistakes. This has been going on for months. She is forgetful and seemingly careless. I have tried everything. Even having weekly meetings with her to see what I can help her with etc. She is a very kind ...

    • Profile Picture

      RE: Difficulty finding Employees

      2 hours ago
      Posted in: Open Forum

      That is an interesting question. It is legal here in Michigan and there are times we swear we get a contact buzz from some of our clients. 🤪 I haven't had any potential employees come in for interviews smelling of marijuana, surprisingly enough. ...

    • Profile Picture

      RE: Client Continuously Cancels Euthanasia Appoint ...

      3 hours ago
      Posted in: Open Forum

      I have had a situation similar previously. We had a client with a dog that they called and scheduled a euthanasia for and then would cancel the day of multiple times. It wasn't quite as frequent as what you mentioned, it was spread over two months, but ...

    • Profile Picture

      RE: Seeking Guidance on a DVM applying for a position ...

      3 hours ago
      Posted in: Open Forum

      I agree with Kikumi that you need to consult with an immigration lawyer. Fees will vary depending on what state you are in, I believe. They can guide you though. It is my understanding that some of those fees can be passed to the person needing sponsorship. ...

    • Profile Picture

      RE: Doing business with a company in the UK or outside ...

      3 hours ago
      Posted in: Open Forum

      Good morning - yes, I agree. I hope the National Veterinary Talent Acquisition Association will help us build a strong group of ethical, knowledgeable recruiters and managers. Time to weed out those that bring dishonesty to our small niche. ------------------------------ ...

    • Profile Picture

      RE: Seeking Guidance on a DVM applying for a position ...

      4 hours ago
      Posted in: Open Forum

      If you are serious about hiring this veterinarian, your best bet will be making an appointment with an immigration lawyer. It will be a long process and lots of legal paperwork. You have to invest your money on the lawyer and necessary paperwork. When ...

    • Profile Picture

      RE: Snout Wellness Plans

      4 hours ago
      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous We just brought them on and it's been easy as can be. I haven't had tons of people add on the plans yet but it is no issue since it doesn't cost us to have Snout as an option. Payments have ...

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    Insiders' Insight - KPI Report

    • The February 2026 VHMA Insiders' Insights KPI Report shows ongoing pressure on top-line growth, with year-over-year revenue decreasing by 0.5% for VHMA practices, mainly due to a decline in patient visits ...

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