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    Recent Discussions

    • Profile Picture

      RE: Cherry Financing

      Posted in: Open Forum

      They are extremely pushy and want you to only offer Cherry as an option. Thanks, but that doesn't work for me. We don't work up financing plans for anyone. We have brochures on the counter and links on our website and direct people there. We've had a ...

    • Posted in: Open Forum

      Hi! We have done 2 open houses; 1 after our new building was built and another after everything settled from the pandemic. We did this after hours. If I remember correctly we did it on a Saturday. About 2-3 hours after closing. Made sure all staff cleaned ...

    • Posted in: Open Forum

      A doctor note requirement cannot be situational. It must be written policy that applies to all. Requiring one "situationally" is a recipe for disaster and liability. Time for a chat with the practice attorney - they often have good insights into policies ...

    • Posted in: Open Forum

      We have recently run into several situations where high needs clients are taking up well beyond a normal sick visit which reduces the number of appointments my doctors see. How would you charge for that? I think they should pay more because they are ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous We have a Keurig with several different choices like coffees, teas, hot chocolate, and apple cider, and while clients don't use it that much (ideally they're not in the lobby very long) I ...

    • I would use medical conditions (set them up the way you like in systems tables) then use the glossary for entering Dr "norms". Happy to jump on a call if you'd like! Meg Oliver, CVPM Hospital Administrator Cicero Animal Clinic, P.C. ...

    • Fellow Colleagues, We have 2 practice locations with the Avimark software and desperately need to get away from paper records. We are currently scanning or hand entering the SOAP sheets. I'm sure there are templates that can be built in Avimark and ...

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      RE: Shepard software

      Posted in: Open Forum

      Hey Meg - sure thing. I am pretty flexible Friday and Saturday this week. Next week M/Th/Fri. Best thing is to email me at manager@heal.vet and we can arrange a time. We are a 6+ vet GP in Boston and have been using Shepherd for about 1 1/2 years. ...

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    Insiders' Insight - KPI Report

    • The January 2026 VHMA Insiders' Insights report indicates that veterinary practices ended 2025 with modest revenue growth driven by higher revenue per patient rather than increased demand. While overall ...

    Insiders' Insight - Mgmt Trends

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