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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      Hi there, I am not a marketer by any means, but wanted to caution you about relying too heavily on paid ads -- they are not a miracle cure. Unless you have a dedicated individual who really knows the platform (i.e. Google Ads) and can keep up with ...

    • Posted in: Open Forum

      Hi Portia, I agree with Bob. If your VA has been coached and directed and refuses to comply, he falls under Bob's no.3 - He won't. It is time for that final corrective action, stating that another refusal will result in termination. You have been supportive ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hey everyone! I have been having a lot of struggles with my hospital and was looking for advice. *Note- my hospital is a small 1-1.5 doctor practice with a team of 6 (including doctor) in ...

    • Posted in: Open Forum

      I have seen articles in Trends about making this decision. However, their articles included claims direct from the software vendors, and they were not 100% truthful. Talk with practices around you (if any), and go see their PIMS in action, asking what ...

    • Posted in: Open Forum

      We flat-out refer all international travel to pet travel vendors. We are happy to provide à la carte services as needed throughout the process, but we will not coordinate them or handle the paperwork. The two times I have tried for employees or former ...

    • Posted in: Open Forum

      Has anyone started using outside companies to assist with international health certificates, such as Pawsitive Pet Health Certificates? We are just getting started working with outside companies for the international travel process and are reviewing ...

    • Posted in: Open Forum

      The On Demand learning catalog is on the VHMA website, under "Education", "On-Demand Learning", then under "Quick Links", there is another link to the "Course Catalog". You can search the webinar catalog and previous Annual Conference presentations. ...

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      Past Webinar search

      Posted in: Open Forum

      Hey all, I'm new to the group and new to using this platform. I'm actually trying to find an old webinar that was offered (perhaps in January). It was called "The front vs. the back, managing conflict" It had a lot of good content that I was hoping to ...

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    Career Center

    Insiders' Insight - KPI Report

    • The May 2026 VHMA Insiders' Insights report shows that veterinary practices are sustaining moderate revenue growth (3.7% YoY) despite ongoing declines in patient activity, with gains largely driven by ...

    Insiders' Insight - Mgmt Trends

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