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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

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Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Recent Discussions

  • Profile Picture

    RE: Immature Doctor

    15 minutes ago
    Posted in: Open Forum

    Agree with previous commentary wisdom - I'd add that I'd talk with PO about severing the relationship with associate, explain to PO how it's done and the protocol you'll invoke (otherwise explain PO will have mutiny on hand and likelihood of future liability). ...

  • Profile Picture

    RE: WhenToWork Alternative - Post Price Increase

    24 minutes ago
    Posted in: Open Forum

    We currently use Whenwework at my current location but I did use Homebase at a previous location. I personally liked Homebase more as they had a free platform but I did not want to make too many changes at once when I joined this new team. Their paid ...

  • Profile Picture

    RE: Dental Xray Generator

    an hour ago
    Posted in: Open Forum

    Hi Marie I have used New England Med Repair for few years now. They're great and fix all sort of equipment. They are out of Massachusetts. You can give them a call and I am sure they can help out or at least point you in a right direction. Hope this ...

  • Profile Picture

    RE: VCA Woofware Careplanner help

    an hour ago
    Posted in: Open Forum

    Hey Alex. Please send me an email to my VCA email with your questions. I am the only Mahlum in the system. :) I will be more than happy to help you out. I am at VCA Southeast Area in Denver. ------------------------------ Cassandra Mahlum Hospital ...

  • Profile Picture

    RE: V-trays

    an hour ago
    Posted in: Open Forum

    Thank you for clarifying. We do have some of those here as well and when we have something bloody or otherwise messy we will use a chuck under the pet to protect the trough. I have also seen a trough wrapped in a garbage bag for particularly messy patient ...

  • Profile Picture

    RE: Employee Discount

    2 hours ago
    Posted in: Open Forum

    We have a program like Adrienne mentioned. For staff discounting we follow the IRS regulations of services 20% and cost plus 10% on products. To help staff we also have what we call Pet Care Bucks. Every staff member gets the same amount per month to ...

  • Profile Picture

    RE: Collections Company

    2 hours ago
    Posted in: Open Forum

    I third American Profit Recovery. Great experience in this first year and a half of using their services! ------------------------------ Annah Miller Practice Manager Eastown Veterinary Clinic Grand Rapids MI 616-451-1810 amiller@eastownvet.com -- ...

  • Profile Picture

    RE: FTC rules that almost ALL non-competes are inv ...

    9 minutes ago
    Posted in: Open Forum

    This message was posted by a user wishing to remain anonymous My opinion is any delay is not a problem, it's a plus. My only hope is that through litigation this goes away. I believe noncompetes are necessary to protect the interests of small business ...

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VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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