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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      May I ask the size of the practice? To have three full time people in those roles, would mean a pretty great revenue is needed. I'm an 8-doctor practice and I do all of our bookkeeping so my opinion may be skewed, ha! I'm wondering if this is a deliberate ...

    • Posted in: Open Forum

      We offer the same discount, but we also have a monthly accrual of a dollar amount they can apply to their bill. FT get $70/month and PT get $40/month. ------------------------------ Christie Lo Practice Manager Woodhaven Veterinary Clinic Edmonds WA ...

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      Veterinarian PTO

      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hi Friends and Colleagues, If you are a small privately owned general practice that does not do accrual-based PTO, would you mind sharing how many days of PTO your DVM's receive a year? ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous It sounds like the main issue may have been that the client was not informed ahead of time that they would be charged for the fecal test when the sample was dropped off. Our CSRs understand ...

    • Posted in: Open Forum

      I would echo much of Tracy stated. The other item needed if you pursue background checks and/or drug testing is a form stating you will be doing them as part of the hiring process with a signed acknowledgement from the applicant. The process needs to ...

    • Posted in: Open Forum

      Hi Heather, Thank you so much for reaching out and validating the way I felt about this. I tried EVERYTHING to let it go last night and not ruin my night, but it sure did, took it home, was short with my kids and I hate myself for it. It truly is the ...

    • Posted in: Open Forum

      I'm sorry you were put in that type of situation. Nothing feels more belittling than having your decision reversed by someone else - you turn into the bad guy, and the other person comes out as the hero. And I'm sorry I don't have any advice for you, ...

    • Posted in: Open Forum

      VEHCS has been down since Monday but as of yesterday afternoon I was able to submit certificates. There still appears to be some issues retrieving endorsed certificates. Just keep trying and you might be able to get through. However, the backlog is going ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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