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    Recent Discussions

    • Profile Picture

      RE: Ok to do a survey?

      14 hours ago
      Posted in: Open Forum

      I've started to do a culture analysis, which consists of anonymous feedback that is submitted to a 3rd party.... sooooo it's similar ------------------------------ Valerie Papuga, CVBL Practice Manager Evanston Animal Hospital valerie@evanstonanimalhospital.com ...

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      RE: New Prescription Policy

      14 hours ago
      Posted in: Open Forum

      1 - if requested. we encourage our online pharmacy 2- only human pharmacies such as cvs, walgreens, costco and some compounding pharmacies. we prefer calling in though for clarification purposes/to ensure the correct information is relayed and to clarify ...

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      RE: CPR training

      18 hours ago
      Posted in: Open Forum

      It does count as more of a certification, but it's well worth the cost ($50-80 per support staff every 2 years). We've used the RECOVER Intitiative (https://recoverinitiative.org/) for years and it walks them through, quizzes, and provides great resources ...

    • Profile Picture

      RE: Food stipend amount for CE

      18 hours ago
      Posted in: Open Forum

      Historically at any of these events food is a large cost. Think breakfast (starbucks drink plus a bagel or muffin) is going to be 20-30$ at the hotel. Lunch they can expect to spend 20-40 on a very basic meal and the same for dinner. So I guess think ...

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      CPR training

      19 hours ago
      Posted in: Open Forum

      What are the best resources that anyone has found to train vet techs on how to perform CPR to dogs and cats? Not necessarily getting certified but just training/teaching materials if available. Thanks ------------------------------ Drew Rumley Operations ...

    • Profile Picture

      Attorney to review new policy handbook

      19 hours ago
      Posted in: Open Forum

      We are updating our policy handbook but want to make sure that everything is legal. Does anyone have any recommendations for lawyers that specialize in veterinary care that would do such a service? Patty Zoller Practice Manager Mesa ...

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      Repair Tracker

      21 hours ago
      Posted in: Open Forum

      Does anyone have a system in place that allows for transparency for repair progress? Right now our purchasing team answers the same questions all the time. I created an excel sheet for people to utilize but they don't seem to remember it's there or use ...

    • Profile Picture

      RE: Weave

      yesterday
      Posted in: Open Forum

      We currently use weave. It's ok. We just use it for our phones and texting. It integrates with our PIMS (Impromed) but doesn't write back into it. I do like that you can set it up to record calls and it will transcribe voicemails. You can have the app ...

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    Insiders' Insight - KPI Report

    • The January 2026 VHMA Insiders' Insights report indicates that veterinary practices ended 2025 with modest revenue growth driven by higher revenue per patient rather than increased demand. While overall ...

    Insiders' Insight - Mgmt Trends

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