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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous You should absolutely have cameras in the break room. I had an employee come to me one morning after cleaning the break room with a crack pipe he found in the sofa! if it hadn't been for ...

    • Posted in: Open Forum

      I'm looking for guidance on how other clinics manage clients who contact the team multiple times a day with repeated or slightly rephrased questions. We have an anxious client who frequently calls, texts, and emails-sometimes asking the same question ...

    • Posted in: Open Forum

      Thank you for all of that information, that is great. As you were saying with the insurance portion, how does that work for your externships? Do you have other paperwork for them to fill out? Like I was saying above, I worry about if someone were to get ...

    • Posted in: Open Forum

      I second Karen's comment. When we have final year Vet Students they have been here as an externship. We have them shadow the veterinarians and then begin seeing patients/clients under direct supervision of them. They are allowed to be hands on, write ...

    • Posted in: Open Forum

      We have had vet students do externships, where they actually get to do everything hands-on (under close supervision and mentoring by one of our vets). We've never had one just "observe." The universities have paperwork and requirements for externships. ...

    • Posted in: Open Forum

      I am so excited to see this, Kitty! ------------------------------ Meagan Price Practice Manager Anthony Wayne Animal Hospital Maumee OH 419-893-5518 meagan.price@thrivepet.com ------------------------------

    • Posted in: Open Forum

      Thank you! �� It went really well. Kindly, Lorie Caruana

    • Posted in: Open Forum

      Stable power here in Oregon. However... if I wanted for the fridge, start with the MAXIMUM power demand when the fridge compressor kicks on. You need a power source that won't trip when that happens. The usual ratings for appliances are running power ...

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    Career Center

    Insiders' Insight - KPI Report

    • The April 2026 VHMA Insiders' Insights report points to a veterinary market beginning to stabilize after a volatile 2025. Revenue remains strong, rising about 6.4% year over year, driven primarily by higher ...

    Insiders' Insight - Mgmt Trends

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