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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Recent Discussions

    • Posted in: Open Forum

      Hi Jake, My practice uses Gusto as well and I'd like to pick your brain about timekeeping. I did a trial a few months ago and it didn't accurately track hours. I had a few employees who I had to manually add some hours but it defaulted to a fraction ...

    • Posted in: Open Forum

      Hi Tisha, I've been using Gusto for about 5 years now and have always been happy with their services. They do time tracking, scheduling, hiring & onboarding, benefits, payroll, the whole nine yards. Perhaps the nicest thing is that they pretty much ...

    • Posted in: Open Forum

      We use Otto and it's been a great experience. We actually transitioned all our new client scheduling there and it saves a ton of time. It's very customizable and we can collect deposits for those appointments too. Setup was a little tricky given how we ...

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      RE: AI and HIPAA?

      Posted in: Open Forum

      Whoa I did not expect so much interest in those posters but I am very glad to see it! We actually had them professionally printed on poster paper so they are a little sturdier and I will definitely mail those out to everyone who's replied here, ...

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      RE: AI and HIPAA?

      Posted in: Open Forum

      Jake, Can you please send me a copy of these posters? I really appreciate it! Email should be listed, but its r.mizumoto@twinlakesvet.com Thank you! -Rob ------------------------------ Robert Mizumoto Owner/Hospital Director/DVM Twin Lakes Veterinary ...

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      RE: Head LVT Lying

      Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous I have a different take on this. Just from what you've written, you have a very skilled Head LVT who has been with you for 4 years and it would be tough to let him go. With the laser head ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous We use Easy Rx Cycle - competitive pricing and at the time that I used them they were running a discount for VetSnap users!

    • Posted in: Open Forum

      We just started doing it with Vetstoria and it has been woderful thus far. We are only a week in, but it is very user friendly and customizable. ------------------------------ Lindsey Shelton-Webb Practice Manager Vogel Veterinary Hospital Arnold MO ...

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    Insiders' Insight - KPI Report

    • The March 2026 VHMA Insiders' Insights KPI report shows modest revenue growth for veterinary practices despite continued softening in patient demand. Year-over-year revenue increased by an average of 3.6%, ...

    Insiders' Insight - Mgmt Trends

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