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    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Recent Discussions

    • Posted in: Open Forum

      Two disclaimers: 1. I am not a lawyer and this is not professional advice, just my general administrative experience and 2. I am speaking from a California-based point of view. In regards to the dismissal: Yes, I would personally do a certified letter ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous If indeed you discover negativity bias towards the younger DVMs, I just want you to know that you are not alone. We have had numerous problems with our senior employees (both RVTs and DVMs) ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Hoping to connect with someone on a sensitive topic. We hired a (new) LVT who worked with us for about 2 months before approaching me with a doctor's note saying that she had a ligament injury ...

    • Posted in: Open Forum

      Good afternoon again: These are people I know including myself: VetProCentral The VetRecruiter VetMatch Pro VetMatch Partners VetNetAmerica Travis Veterinary Recruiters I believe you can find all of us via Google or LinkedIn. ------------------------------ ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Yes please

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      Fear Free EMR

      Posted in: Open Forum

      I am slowly working through the requirements for Fear Free hospital certifications. I am looking for practical ways to implement an EMR. We use DaySmart Vet for our PIMS and currently utilize an integrated form for our Fear Free intake form, we also include ...

    • Posted in: Open Forum

      Good morning, Those questions would be best answered by someone in your state such as a CPA. Hopefully, yours can answer that. My question is why consider a UK based recruiter? There are many US veterinary specific that would be happy to chat with ...

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      CSR-AI

      Posted in: ezyVet User Group

      Good morning, We are starting to evaluate Autoattendant/AI CSR. Two products that we are looking at is AVA and Dodo. If anyone has experience with either product and ezyvet, it would be greatly appreciated, especially if you chose one over the ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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