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    The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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    Elevate Your Veterinary Management Career! Take a certificate course to upskill and earn continuing education. Earn a certification to prove your expertise.

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    This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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    VALUE-BASED Strategic Pricing Tools

    Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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    Organizational Diagnosis and Design Toolkit & Resources

    It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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    Recent Discussions

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      Pricing / Profit Games

      Posted in: Open Forum

      Looking for any games you have all done to make pricing and profit understanding fun yet firm. ------------------------------ Susie Crockett, BS, CVPM Director of Practice Management Noah's Animal Hospital Indianapolis, IN 317-341-3961 pm46112@yahoo.com ...

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      Surgical Laser

      Posted in: Open Forum

      We are looking for opinions on a surgical CO2 laser. We have had our laser for almost 20 years and we have been happy with the service and model but unfortunately they will no longer be offering repairs or service on our current unit. We are currently ...

    • Posted in: Open Forum

      I'm hoping the VHMA community can help me solve a mystery. Around May 15, 2026, I downloaded the attached reception triage flowchart that someone generously shared here. That document became the inspiration and starting point for many conversations ...

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Thank you for your input.

    • Posted in: Open Forum

      This message was posted by a user wishing to remain anonymous Thank you Jake; excellent advice.

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      RE: Flat Floor Scale

      Posted in: Open Forum

      This may be more of a construction project that you want, but we recessed our newest scale into the floor. It is standard Shor Line scale that we had a space cut into our floor to put it in. The only caution I would add is if you consider this to make ...

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      Exam Room Posters

      Posted in: Open Forum

      I am looking to purchase some posters for my exam rooms as we currently do not have any. Specifically COHAT. I am having trouble finding any COHAT ones at all! Or just good dentistry ones with photos of the teeth. Any help would be appreciated! ------------------------------ ...

    • Posted in: Open Forum

      I have questions! Did she provide a "return to work" date? Has she returned to work at all - other than to tell you what she needed? You were generous in granting that leave. Most employers make you wait a year for FMLA. If she hasn't responded to ...

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    Insiders' Insight - KPI Report

    • The July 2026 VHMA Insiders' Insights Report reflects continued strength in veterinary practice performance. Revenue increased 6.9% year over year for VHMA practices, driven primarily by a 6.2% increase ...

    Insiders' Insight - Mgmt Trends

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    • FOR IMMEDIATE RELEASE Contact: Jessica Lis (215) 884-6499 ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that PawPay , a premier pet insurance activation and instant payment ...

    • FOR IMMEDIATE RELEASE Contact: Cassie Morrison, 215-884-6499 cassie@comsolutionsgroup.com ALACHUA, FL– The leaders who keep veterinary practices thriving behind the scenes will be recognized in a new ...

    • FOR IMMEDIATE RELEASE Contact: Jessica Lis (215) 884-6499 ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that pute.us , a nationwide, veterinary-exclusive Information Technology ...

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